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Recap of AVI-SPL’s VIBE Event: The Future of Education

AV in Education

During the first of three VIBE events in July on the future of education, four experts in education technology got together to discuss the challenges and opportunities schools are facing in light of COVID-19.  Their talk touched on technology solutions that educators rely on to connect with and engage remote students, and that also address their health.

The panel included:

  • Marci Powell, chair emerita of the United States Distance Learning Association
  • Jay Bosch, AVI-SPL director of business development for state/local government and education
  • Cindy De Ianni, West U.S. regional GEM, sales, Poly
  • Adam Sowers, manager, consultant relations, Western region, NEC

They also looked at on-campus solutions that can connect a classroom-based educator with those in the same room as well as distance-learning students. Other topics included:

  • CARES Act funding
  • Steps schools can take to prepare for distance learning this coming semester
  • The role and capabilities of digital signage to deliver mass notification
  • Supporting immersive experiences like labs in a remote environment
  • Solutions from Poly and NEC for online and in-person learning and messaging

One of the key takeaways for me was the need for K-20 education to step up and meet the demands of next-generation learners so they can seamlessly transition into the workplace. Powell discussed the kind of technology and tactics that schools can use as part of this effort, including augmented and virtual reality, 5G networks, 8K resolution, and gamification.

You still have a couple of chances to be a part of this informative series, as AVI-SPL is hosting one on Tuesday, July 21, and on Thursday, July 23.

Register for the next VIBE event, “The Future of Education: How Technology Will Empower the Next Generation of Leaders” >

To view our Partner blog, click here

6 Ways to Keep Experience Environment Staff and Visitors Safe Post COVID-19

AVI-SPL

While businesses are reopening amid the post-COVID-19 reality, keeping staff, visitors, and customers safe in offices and collaboration spaces is essential. Experience environment and briefing center managers face an additional challenge — how to support social distancing and safety in areas designed to encourage people to explore, touch, and interact with exhibits and demos.

Briefing center managers must protect the well-being of visitors and employees while still providing a compelling user experience. Explore these six ways to promote health and safety in your customer experience centers.

Update Your Reception and Welcome Practices

You can show your commitment to safety and put visitors at ease as soon as they arrive in your experience center by adding layers of precautions.

mobile phone with chat to welcome experience environment visitor

  • Have virtual or video-enabled greeters and live chat options to limit direct contact with guests.
  • Provide hands-free check-in via mobile app or a kiosk with a QR code scanner. Avoid the use of touch screens or tablets, if possible.
  • Use thermal imaging to detect at-risk guests.
  • Post your updated cleaning and sanitizing procedures on your digital signage screens and mobile app notifications.
  • Prepare staff to answer visitor and employee questions regarding enhanced health and safety measures.

Implement digital wayfinding and automated scheduling

Once a guest completes your welcome process, deliver wayfinding instructions to a mobile device or via digital signage. Recorded audio tours must be delivered via mobile app as well. Eliminate the use of paper maps and schedules, and headphones, and other shared devices.

For 3D or other exhibits that require gear such as glasses or visors, consider single-use disposable options. Alternatively, use equipment once daily to allow for deep cleaning during off-hours.

Social distancing may be a prolonged or permanent way of life in experience environments. Automate staff schedules to limit how many people will work each shift. This will help ensure your employees can comply with social distancing requirements. Communicate guidelines to all employees and identify which managers will monitor compliance among employees and visitors.

Leverage intelligence from IoT applications

If your center hasn’t fully adopted IoT applications, now is the time to put this technology to work for you. Automated tasks that promote health and safety among staff and guests include:

  • Employing sensors to monitor visitor density and alert staff if areas are approaching capacity
  • Adjusting the experience center environment based on occupancy patterns (lighting, HVAC, on/off of technology)
  • Wrapping virtual concierge services into one workflow – invite, schedule, greet, preset experience content and technology, assign seating, deliver catering, etc.

Strengthen your cleaning regimen

Keeping public spaces “clean” has taken on new meaning amid COVID-19. Clean and sanitize your shared technology devices, demonstration areas, communal areas, and restrooms before you open your doors and several times each day. Pay extra attention to touch screens, and other devices visitors handle multiple times a day. You may need to alter your business hours to allow ample time for deep cleaning as needed.

Communicate with staff regularly

Maintain an open dialog with your teams to answer questions and listen to feedback and ideas. They are your eyes and ears on the floor and can identify potential problems or confirm that your new guidelines are working as expected. Offering anonymous employee surveys online can encourage open responses from your team.

Offer Virtual Experiences and Events

Consider if you can offer meaningful experiences to visitors in the comfort of their homes to keep staff and visitors safe. Ways to deliver virtual events include:

  • Deliver virtual reality simulations and exhibits for users online
  • Create virtual conferences, 360 tours, or product demonstrations

If you need assistance getting your experience environments and briefing centers ready to promote health and safety for employees and guests, the AVI-SPL team is here to help. We can also produce your virtual tours and conferences. Contact us online now or call your local office.

To view our Partner blog, click here

Microsoft Teams and Surface Hub 2S: Collaboration Tools for Today and Tomorrow

AV Everywhere

Today, nearly five million people in the U.S. are working remotely. Well before the coronavirus disrupted work as we know it, we were being told that remote work was an essential part of doing our jobs and that remote workers would dominate the workforce. The proliferation of remote work articles popping up in the wake of COVID-19 have made this an even more salient feature of our work lives. Millions of people around the world have had to adjust to a new way of working — a way that requires them to be at home but perform as if they were in the office. 

One of the tools getting high-profile coverage is Microsoft Teams. Whether I’m in the office or working from home, I use Teams many times a day. It’s how colleagues chat me up with ideas and suggestions. It’s how I share editable documents that a specific work group can view and edit. It’s where I can scroll through a conversation to refresh my memory about where we left off a certain project or deliverable. And it’s where I attend video meetings with colleagues to brainstorm, share ideas, and get work done in real time. Let’s look in greater detail at how Microsoft Teams helps me — and can help you — work from home and anywhere else.

How to Work Remotely With Microsoft Teams

For the past couple of weeks, Microsoft Teams has taken on more prominence and importance as my colleagues and I work outside the office. Working remotely doesn’t have much meaning or benefit unless we’re being productive. And Microsoft Teams is supporting that productivity. Since so much of the work we produce is the result of collaboration, it’s easy to see why Microsoft calls Teams its “hub for teamwork.” You could click a link and see the kind of features and capabilities it offers. But for me — I hope for you as well — the best way to share what Microsoft Teams can do is to speak from experience.

Like you, I work on a lot of projects that involve collaboration with a wide range of colleagues. Within Microsoft Teams, I can create (or be added to) a group that is named for a particular project. For example, we formed one project to gather content for our forthcoming podcast. Within these dedicated virtual spaces, we can add files that anyone can edit and download. We also added a section for conversation topics. To those topics we can attach our names and notes so that we know who has responsibility for recruiting guests and scheduling their appearances. It’s a great way for me to remind myself what I’ve done, still have to do, and my deadline. 

Another great reminder is the Posts tab, which includes the typed chats we’ve had about a topic. I frequently reference these conversations if I need to refresh my memory about what was discussed so that I know to work on a task or follow up with someone about theirs. This persistent chat is visual proof of our brainstorming, questions we’ve asked and answered, and announcements we’ve made to each other.

And speaking of visuals: It’s easy to jump into a video call with anyone in my contact list, which includes everyone in the company and anyone that I add. Once in a call, I’m two clicks away from recording the session, an essential tool when I’m interviewing a partner for one of AVI-SPL’s white papers. For most of these meetings, at least one attendee needs to share their content in the Teams window for all to see and understand. Another great feature: how easy it is schedule a Teams meeting from Outlook. I can schedule meetings from within the Microsoft Teams window, but I’m a creature of habit and I’m used to using the Outlook calendar. Whichever way you prefer, know that Teams accommodates your work style.

It’s worth noting that I’ve used only a fraction of Microsoft Teams’ capabilities. There’s plenty of apps that you may find helpful to support your work style or needs, including Stream, Wiki, OneNote, and a host of other built-in Office 365 applications.

I know I’ve given only a taste of what Microsoft Teams can do. Talk to one of AVI-SPL’s experts and you can ask about a host of other features like third-party solutions, the ability to integrate workflows, and the Teams developer platform that works with your business apps. If you choose, we can also take a deep dive with you into important benefits like security, manageability, and compliance, along with the room devices from our manufacturer partners that bring Microsoft Teams into the meeting space. With all I’ve shared, I’d be remiss to not include this overview of its key features:

  • Works across desktop, mobile, browser and a wide range of devices
  • A digital whiteboard (which I’ve never used til I started writing this post. It was a breeze to start.)
  • AI capabilities
  • Interoperability with other video systems
  • The features that ensure a quality audio and video experience
  • Actionable IT analytics

There’s much more to cover, but here’s the takeaway that I hope resonates with you: whatever industry you’re in, Microsoft Teams can improve your operations and processes when it comes to work and collaboration.

How to Be Productive in the Office With Surface Hub 2S

As we get back into the flow of on-site meetings and collaboration sessions, we’ll want to be in the same conference rooms and huddle spaces to connect with people who are in those areas or working from other locations. I don’t have the personal experience with Surface Hub 2S that I have with Microsoft Teams, but I’ve seen the demos — enough to know that it’s the kind of tool that you want in your office when it’s time for groups in and out of the workplace to get together on a shared, high-resolution canvas. And it’s not just any digital canvas, but one that has all the power of the Windows 10 operating system and has the great Microsoft Teams software built in. Going back to what I said earlier about the value of familiarity and comfort in the way we work: This is another way that Microsoft is delivering that kind of experience.

Surface Hub 2S is an interactive device that acts as a meeting platform, digital whiteboard, and so much more. Bring it into a conference room, huddle room or open area and you’ve created a space for teamwork. That includes the ability to use Microsoft Teams to collaborate with remote workers, replicating the great experience you’re used to from your PC. It also includes video conferencing so you can see your teammates while working on shared content in real time. Here are just a handful of the features that make the Surface Hub 2S so valuable:Surface Hub 2S image

  • 4K camera and 4K screen
  • Wireless content sharing
  • Microsoft Whiteboard
  • Window 10 OS
  • 50-inch display size
  • Cart or wall-mount installation

The Surface Hub 2S is the tool you’ll want to have to bring your remote teams together, work from anywhere in the office, and have an easy, fluid collaboration experience among the talent that drives your company’s success.

Talk to AVI-SPL’s Advocates About Microsoft Teams and Surface Hub 2S

If you’re new to Microsoft Teams or Surface Hub 2S, or you’re new to remote collaboration, there are experts at AVI-SPL who are ready to answer your questions and give you guidance. Whatever questions you have, ask them, as our representatives can discuss:

  • Product demos
  • How to migrate from Skype for Business to Microsoft Teams
  • Planning and designing an enterprise-wide Teams launch (including network assessment, device strategy and migration planning)
  • Microsoft Teams meeting-room configuration with certified devices (Crestron, Poly, Yealink, Logitech, and others)
  • Training and adoption services
  • Room system and device management
  • How Microsoft Teams can help your specific industry
  • Integrating the Surface Hub 2S into areas across your enterprise

It can seem like a lot to take in, but keep in mind that all of these features and benefits are meant to serve your clear goals: better team collaboration and a better way of organizing you and your teams’ work. I would venture that a lot of us are looking forward to the day we can get back into the office and have that in-person experience. But for those of us who are set up to collaborate from home, we know how easy it is to be just as productive and contribute just as much from wherever we choose to set up our personal devices. Our current circumstances will pass; what will remain is the freedom, flexibility, and support that tools like Microsoft Teams and Surface Hub 2S bring to our work lives.

To view our Partner blog, click here

Webinar Recording: Choosing the Best Displays for Your Business Environment

AV Everywhere

Today’s display choices range from simple projection systems to the perceived complicated solutions such as Direct View LED (dvLED) and all things in between.  Download the recording for this AVI-SPL and LG webinar to learn how to choose the right digital displays your project/environment. 
 
Mitch Rosenberg, LG senior account manager, gives an overview of dvLED and also covers:
  • Comparing ultra narrow bezel LCD to Direct View LED
  • dvLED components
  • Benefits of using dvLED solutions
  • Creative uses of LG Direct View LED digital signage

In this short clip from the webinar, Rosenberg compares the ultra narrow bezel LCD to Direct View LED:

Get the recording for “Choosing the Best Displays for Your Business Environment” >

To view our Partner blog, click here

Five Ways Displays Help Students Join the Workforce

augmented reality

Read AVI-SPL’s eBook “From Sim Labs to Huddle Spaces” to find out how to attract more students to your school with interactive displays and stand out in a competitive market. Providing modern technology like simulation labs and huddle spaces can also encourage alumni to support your organization after graduation.

To give but one example, technologies like augmented and virtual reality are expanding the opportunity for immersive experiences. Interactive displays are helping deliver those experiences in spaces that benefit learners who are making discoveries on their own, and those who are collaborating and solving challenges as a group.

This eBook, made with insight from NEC, shares five ways your school can use technology to help students enter the workforce. It also explains how interactive displays support workforce readiness by helping students build communities, drive research and innovation, support collaborative learning, and more.

Fill out the form to download “From Sim Labs to Huddle Spaces: 5 Ways Interactive Displays Help Students Join the Workforce” >

To view our Partner blog, click here

See What LG Transparent OLED Displays Can Do in Your Workplace

AV Everywhere

Earlier this month, we looked at LG’s “Five Steps to Planning for a Video Wall,” Christie Digital’s advice for “The Right LED Video Technology,” and the benefits of the Barco UniSee video wall system. Each of these webinars is available at the AVI-SPL resources page, where you’ll find a wealth of information intended to help you make informed decisions about your investment in collaboration technology.

Today, I’m sharing some ideas for using LG’s transparent OLED signage in your organization. In one video below, you’ll see what on-site guests saw when LG introduced its 55-inch display at InfoComm in June. At its booth, LG demonstrated some of these applications with a variety of video wall configurations, and it emphasized the combination of multi-application transparency with the high resolution of LG’s OLED technology. As you’ll see in a couple of other videos I’ve included, transparent digital signage can be used to display:

  • Product and marketing information in front of the product or service
  • Deals and promotions on storefront windows
  • Information about museum pieces so that both can be seen simultaneously and work seamlessly together
  • Customer-facing information that complements the surroundings and doesn’t obstruct the view of the environment 

If you have any questions about how transparent displays can be used in your workplace environment, whether yours is a higher ed institution, healthcare, or corporate setting, AVI-SPL is available for advice and service. Reach out to our experts at contact@avispl.com

To view our Partner blog, click here