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Kollective IQ Makes Microsoft 365 Live Events Smarter

CMMA Blog

In today’s world of highly distributed workforces, live events are essential to maintaining enterprise communications -they give you an opportunity to deliver important messages at scale, create an inclusive environment and make collaboration more accessible than ever before.

After your company hosts a live event, how do you know if your video reached the right people – and what the quality of experience was for the viewer? Only an advanced analytics platform like Kollective IQ can tell you that.

WHY ANALYTICS MATTER

In-depth analytics like reach score, average view duration, quality of experience (QoE score), peering efficiency and bandwidth savings help you gain insight into user trends and satisfaction, leading to a better live event experience for your organization. Customizable analytics dashboards give you the insights you need to improve your understanding of live event performance and take your analytics to the next level.

THE KOLLECTIVE IQ DIFFERENCE

Not all enterprise content delivery network (ECDN) platforms are created equal, especially when it comes to analytics. Do you know who watched your last Microsoft 365 Live Video event? What the quality of experience was? Where they were located? When they accessed the content? With Kollective IQ, you do.

It’s more important than ever to know your virtual events are reaching every member of the workforce, but if you’re relying on standard reporting dashboards, you may not be getting the full picture. Take a look at the analytics capabilities of standard Microsoft 365 Live Events reporting compared to Kollective IQ’s analytics dashboard:

MICROSOFT 365 LIVE EVENT REPORTING:

  • Participants
  • Start Time
  • Event Status
  • Organizer
  • Presenters
  • Producers
  • Recording
  • Production Type

KOLLECTIVE IQ ANALYTICS ADDITIONAL INSIGHTS:

  • Quality of Experience (Event & User)
  • Unique Views by Region
  • Bandwidth & Peering Scores
  • Views by App/Platform/Browser
  • Network Region
  • Bitrate by User
  • Play Duration by User
  • Aggregate Trending
  • Network
  • Performance (Aggregate & Region)
  • Delivery Metrics (Subnet & Region)
  • Custom Metrics & Dashboards

WHAT SETS KOLLECTIVE IQ APART

When you utilize Kollective IQ’s analytics dashboard, you have access to network data and event insights you can act on, like QoE score and regional viewership. Plus, Kollective IQ’s dashboards are customized to your workflow, making it easy to ship data when and where you need it.

Quality of Experience (QoE) Score: A holistic look at the viewer’s experience including time spent displaying video, relative to the total time spent both displaying video and buffering. The QoE score quantifies the quality of a live event and is used to gain deeper knowledge of live event and network performance. If a user has a low QoE score, Kollective IQ can be used to identify that person and send them a video recap of the live event. Having access to your employees’ QoE score allows you to leverage live events insights to improve employee engagement.

Unique Views by Region: A simplified way to monitor the movement of your workforce and gain insight on where/when they consume video. This tool can give you both a high-level view of users by region and a more granular lens on how the individual consumed your Microsoft 365 Live Event. It also allows global enterprises the opportunity to see how messaging is received globally.

Custom Dashboards: Analytics dashboards customized to your work flow. Imagine this, after your company hosts a Microsoft 365 Live Event, your VP of Communications wants you to generate a report to send to the CEO about how many people viewed your event in a specific office or region – no problem. Creating custom metrics, visualizations and dashboards is easy with Kollective IQ. In addition to standard workflows, you can choose which data sets to highlight, so you can save reports to your own personal workspace or share within the organization.

Get Better Insights into Your Microsoft 365 Live Events

Are you using Microsoft 365 Live Events? Would you like better insights into event performance and employee engagement? For a limited time, when you sign up for the 30-day FREE trial of Kollective ECDN, we’ll extend access to your enhanced analytics for another 60 days – that’s 90 days of FREE analytics!

Visit the offer page to learn exactly what’s included.

The post Kollective IQ Makes Microsoft 365 Live Events Smarter appeared first on Kollective Technology .

To view our Partner blog, click here

Kollective IQ Analytics: Threshold-Based Alerting

CMMA Blog

 

Keeping track of your live event and network performance goals can be challenging – especially given the sheer volume of virtual events many organizations are broadcasting today. Kollective IQ analytics can help. We’ve added even more intelligence to our platform and now offer threshold-based alerting – it’s easier than ever to monitor key performance indicators (KPIs).

Intelligent KPI Reporting

Do you have a goal to reach 6,000 employees with your CEO Townhall Meetings? Does the CIO want to know when peering efficiency of your ECDN is greater than 85%? Is it essential to know when your leadership team has completed their goal for monthly live event broadcasts? With just a few clicks, you can easily set up Kollective IQ automatic alerts when a KPI threshold has been reached.

We’re simplifying data exploration , exportation and reporting .

Try Kollective IQ for Microsoft 365 Live Events

Are you using Microsoft Teams, Stream or Yammer to deliver live video to your distributed workforce? Gain deeper insights into event performance and employee engagement with Kollective IQ for Microsoft 365 Live Events. Try it today for 90 days. It’s free and our ECDN is included for the first 30 days so you can establish baseline network capacity while planning for employees to return to the office.

The post Kollective IQ Analytics: Threshold-Based Alerting appeared first on Kollective Technology .

To view our Partner blog, click here

Kollective IQ Analytics: Ship Data to Anyone, Anywhere

CMMA Blog

Kollective IQ Analytics: Ship Data to Anyone, Anywhere

 

With Software as a Service (SaaS) adoption increasing across the enterprise, data accessibility is cornerstone to selecting an enterprise content delivery network (ECDN) analytics platform. Not only do you need to be able to mine and explore all data collected by the system, you need to have the option to share valuable insights with your team and key stakeholders. Kollective IQ analytics offers users the ability to ship network and virtual events data to anyone, anywhere.

Easily Share Metrics, Dashboards & Visualizations

Do you need to send an event report to the VP of Communications and presenters, so they know how your last event went? Does your CIO need to know how much bandwidth the ECDN saved over the past month? It’s simple. Just choose the dashboard, metric or visualization you want to share, then schedule who it should go to and how often. Send data daily, monthly or customize distribution.

Eliminate Data Silos

Shipping meaningful data when and where you need it is easy with Kollective IQ. To break down data silos even further, Kollective IQ integrates with Webhook and Amazon S3, both of which can be connected to Microsoft Power BI for automatic data importing.

Try Kollective IQ Analytics for Microsoft 365 Live Events for 90 Days

Are you using Microsoft Teams, Stream or Yammer to deliver live video to your distributed workforce? Gain deeper insights into event performance and employee engagement with Kollective IQ for Microsoft 365 Live Events. Try it today for 90 days. It’s free to sign-up and our ECDN is included for the first 30 days so you can establish baseline network capacity while planning for employees to return to the office.

The post Kollective IQ Analytics: Ship Data to Anyone, Anywhere appeared first on Kollective Technology .

To view our Partner blog, click here

Kollective IQ Analytics: Progressive Disclosure

CMMA Blog

 

Data is the most valuable currency in today’s modern workplace, but if it isn’t actionable, it isn’t worth much. At Kollective, we understand that if you want to make the smartest, most informed decisions about your enterprise video strategy or network performance, you need data designed for the way you work. That’s why we created the Kollective IQ analytics and intelligence platform with role-specific workflows enhanced by progressive disclosure.

Progressive disclosure is a term coined by user experience (UX) experts to describe the techniques and design patterns that simplify how an individual interacts with a user interface (UI). Here’s how it works in Kollective IQ.

How Progressive Disclosure Works in Kollective IQ

When you first sign into the platform, we give you a 30,000-foot view of how your live events or enterprise content delivery network (ECDN) are performing. These high-level insights include overall quality of experience (QoE), geographic consumption, reach, bandwidth savings and peering efficiency.

From there, you can drop down into the 10,000-foot view. At this vantage you can start analyzing trends for specific data sets and visualize how performance has changed over time.

Want more granular insights? No problem. Kollective IQ can provide insights all the way at the ground level with a single event, user and/or location. All the data collected by Kollective IQ is available for you to mine and explore. Whether you want to want to dig into employee engagement insights from the latest CEO Town Hall or if you need to know how content traversed the network in a remote office location, Kollective IQ makes it easy to do so.

Try Kollective IQ Analytics for Microsoft 365 Live Events for 90 Days

Are you using Microsoft Teams, Stream or Yammer to deliver live video to your distributed workforce? Regardless of where your employees are working, you can gain deeper insights into event performance and employee engagement with Kollective IQ for Microsoft 365 Live Events.

Try it today for 90 days. It’s free to sign-up and our ECDN is included for the first 30 days so you can establish baseline network capacity while planning for employees to return to the office.

The post Kollective IQ Analytics: Progressive Disclosure appeared first on Kollective Technology .

To view our Partner blog, click here