The Rise of Zero Trust Networks


The Rise of Zero Trust Networks

In the past two years, we have witnessed a rapid evolution in cybersecurity and a rise in Zero Trust security as a top priority for organizations across the globe. With the shift to remote and hybrid work models, businesses must adapt to support employees working in locations beyond the perimeter of the corporate network. Increased prevalence of cloud-based services, the internet of things (IoT), and the growing sophistication of cyberattacks has caused business leaders to adopt more robust security protocols.

In response to these changes, the adoption of Zero Trust security models has skyrocketed across diverse markets and industries. In their report titled, “The State of Zero Trust Security 2021 ,” identity management firm Okta found that Zero Trust has increased in priority for 78% of businesses. Microsoft’s 2021 “Zero Trust Adoption Report ” echoed these sentiments, stating, “Security decision-makers (SDMs) say developing a Zero Trust strategy is their #1 security priority, with 96% saying it’s critical to their organization’s success.”

As more businesses switch to Zero Trust security models, software solutions they rely on must perform and comply with these new security practices. Kollective’s Edge Accelerator was built with Zero Trust security in mind, allowing businesses to scale content delivery in evolving network environments.

This article will review the basics of Zero Trust, the factors leading to the increase in Zero Trust adoption, where adoption is occurring, and how Kollective enables businesses with Zero Trust networks.

What is Zero Trust?

Zero Trust is a security model based on the principle: “never trust, always verify.” In Zero Trust networks, no device is trusted by default. Users must be authenticated, authorized and continually validated before being granted access to applications and data, whether they are inside or outside the organization’s network.

Zero Trust networks redefine the traditional understanding of the network edge. In Zero Trust frameworks, networks can be local, in the cloud, or a combination of the two – supporting workers in any location. With pushes towards digital transformation, Zero Trust allows businesses to ad dress the challenges of the modern office, including securing remote employees and hybrid cloud environments.

Hybrid Work is Driving Zero Trust Adoption

Zero Trust models have been a part of the enterprise for over a decade. Google implemented Zero Trust architecture into their security model as far back as 2009. The growth of Zero Trust strategies in the 2010s was slow, but has accelerated over the past three years. The increase was fueled by the rise of mobile computing, the internet of things (IoT), and cloud-based services, and the pandemic only amplified these problems. Existing challenges and the subsequent shift to remote and hybrid workplaces have driven Zero Trust adoption to record highs as leadership seeks better ways to safeguard systems and data as employees access them off-site and through personal devices.

Business leaders confirmed that the move to hybrid work models accelerated their Zero Trust timelines. In a poll of over 600 global security leaders, Okta found that the challenges of hybrid work caused businesses to become “more security conscious” and forced them to prioritize Zero Trust strategies. As a result, most companies (90%) are actively pursuing Zero Trust initiatives, up from 41% in 2020. While many companies are still determining how to integrate Zero Trust frameworks, Microsoft found that implementation is well underway – “76% of organizations have at least started implementing a Zero Trust strategy with 35% claiming to be fully implemented.”

Zero Trust Adoption Varies by Industry

While Zero Trust initiatives have increased across all industries, Okta discovered that adoption varies among key verticals. Highly regulated industries, like financial services, lead other verticals in their use of Zero Trust, with 94% reporting they already have Zero Trust frameworks in place or “have aggressive goals to get there.” Other industries with notable pushes towards Zero Trust include healthcare and software. Almost one-third (30%) of healthcare organizations stated that Zero Trust is now a top priority compared to 17% globally. While software companies like Microsoft and Google implemented Zero Trust models, only 9% of software organizations have a Zero Trust initiative currently in place. However, the industry is poised for change as nearly 4 in 5 plan to adopt initiatives by the end of next year.

EMEA Experiences the Largest Increase in Zero Trust Initiatives

In Okta’s report, they found that at least 87% of APAC, EMEA, and North American organizations have defined Zero Trust initiatives in place or plan to start them in the next 12-18 months. While all regions saw substantial increases in adoption since 2020, the most significant jump occurred in EMEA where Zero Trust initiatives grew by a factor of five.

Increase in Zero Trust Initiatives by Region

  • APAC: 50% (2020) to 91% (2021)
  • EMEA: 18% (2020) to 90% (2021)
  • North America: 60% (2020) to 87% (2021)

Kollective Supports Zero Trust Networks

Secure by design. Creating an effective security design requires a comprehensive security policy woven into every layer of a solution, addressing present threats and future concerns. That is how Kollective’s Edge Accelerator was architected – with security in mind from conception to release, ensuring the highest degree of protection for your data.

Zero Trust with Kollective. As more businesses adopt Zero Trust frameworks, solutions must adhere to their security standards. Kollective’s Edge Accelerator provides best-in-class content delivery mechanisms and offers advanced security controls to support networks operating in Zero Trust environments. Learn more about Kollective’s security .

Performance without Security Risks. In Microsoft’s study, overall security and the end-user experience were the primary motivators for organizations adopting Zero Trust frameworks. These priorities are directly in line with Kollective’s goals – to flawlessly deliver content to any user in any location securely. Kollective’s Edge Accelerator handles the most diverse network needs, from delivering video to China to supporting hybrid workplaces with complex network environments. Kollective provides businesses with flexibility and the confidence that their network will always work.

Talk to an expert today to see how Kollective’s ECDN solutions excel in Zero Trust network environments.

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What the SolarWinds Hack Taught Us About the Need for Endpoint Security Reporting & Software Delivery Analytics

Best Practices

By now, almost everyone has heard of the disastrous SolarWinds hack . To re-cap, in March 2020, hackers stealthily installed malwareinto SolarWinds Orion, a network-monitoring software used for IT infrastructure management. This allowed the hackers to gain access to highly sensitive data via a covertly inserted backdoor. The attack went undetected for months and was first publicly reported in December 2020 after being spotted by cybersecurity firm FireEye. Over a period of eight months, at least 24 organizations installed the SolarWinds software laced with malicious code, including various federal, state and local governments and private sector companies

When Microsoft found out they were among those compromised in the hack, they made quick work to remove the digital certificates that the Trojaned files used, announced that it was updating Microsoft Windows Defender, moved to a sinkhole domain and changed Windows Defender’s default action for Solorigate from “Alert” to “Quarantine.” Microsoft’s quick actions lead to neutralizing and killing the malware while gaining control over the malware’s infrastructure from the attackers. 

The SolarWinds hack highlights the devastating impact of software supply chain attacks and underscores the fact that most organizations are unprepared to prevent and detect such threats. When a security breach happens, speed is a critical factor in remediation, but you also need granular insights into software delivery to understand overall system health. 

Best Practices to Avoid and Respond to a Cyber Security Attack 

According to a Cisco report , “Major incidents and losses can be avoided by proactively refreshing the technology used and by learning from prior incidents, through prompt disaster recovery, sufficient security tech, timely incident response and accurate threat detection.”  

You can help defend your company from a cyber-attack by conducting risk assessments, mitigating against risks that cannot be removed, preparing and implementing a breach response plan and implementing cyber security best practices. In addition to scanning your systems on a continuous basis, Gurpreet Dhillon, Ph.D of Virginia Commonwealth University , recommends organizations to 

  1. Install sensors or mechanisms to collect potential hazards  
  2. Conduct automatic searches at regular intervals for potential flaws  
  3. Collect results from different divisions and/or stakeholder groups  
  4. Triage and analyze results on an ongoing basis  
  5. Fix the most critical issues first and develop a priority list  
  6. Report progress and continuously improve  

If your organization falls victim to a cyber-attack despite all of the security measures you’ve taken to prevent it, after you discover the breach: 

  1. Survey: Identify the attacker and find out where the attacker entered 
  2. Limit: Filter traffic and isolate system  
  3. Record: Find effects and identify disruptions  
  4. Engage: Connect with District Attorney and engage with FBI Infragard 
  5. Notify: Notify affected persons and seek legal counsel 
  6. Learn: Document learning points and proactively ensure learning moving forward 

Even when taking the upmost security measures, a data breach can happen to any organization. Reduce your risk of a cyber-attack by implementing and following your organization’s best practices, and if a breach does occur, follow your security response plan.  

Managing Network Health via Security Analytics 

Security reporting leverages a combination of software, algorithms and analytics processes to detect potential threats to IT systems, not just sniff out hacks as they occur.    

“Many organizations do not use security analytics to its full capabilities; often the analysis is relegated simply to identifying network attacks. However, this is only one subset of the types of security analytics that should be deployed. Security analytics provides insights into how well security programs are working. It can also help identify problem areas and can warn of imminent or active attacks” says privacy and security expert Rebecca Herold . 

Ian McClarty, President ofPhoenixNAP Global IT Services , elaborates, Analytics are key to security.As the complexity of IT networks has grown, the inventiveness and sophistication of cyber security threats and attacks has grown just as quickly.” 

Endpoint analytics can also give clues to security breakdowns and help identify policies or hardware issues that may be slowing down devices, so you can proactively make changes without disrupting end users 

Paired together, security reporting and endpoint analytics can help an IT department understand the data flowing in to and out of its network, detect potential threats and monitor user experience and hardware. The safety of an organization’s data and IT systems increasingly depends on having an effective, real-time monitoring security and endpoint analytics solution. 

Kollective for Software Delivery Accelerates Patching & Provides Insight into System Health with Intelligent Analytics Reporting 

According to IBM Cost of a Data Breach Report 2020 , the average cost of a corporate data breach is $3,860,000. Extensive cloud migrations are the number one cause of data breach, with 24% occurring at the end point, 19% due to a system misconfiguration and 16% because of a vulnerability in third-party software. To help avoid a costly breach, increase your endpoint security by reducing network risk with Kollective for Software Delivery .  

Kollective helps minimize the risk of data breach by ensuring 100% delivery of software updates and security patches when distributing content via Microsoft System Center Configuration Manager (SCCM). By leveraging the scale and flexibility of the cloud, Kollective optimizes software updates and patch delivery to minimize downloads and vulnerabilities with faster and more reliable patch distribution. 

Kollective’s solution delivers: 

  • 70% faster software deployment 
  • No impact to network bandwidth 
  • Analytics that provide a full view of your network 

Want to make your SCCM more powerful? Kollective IQ is an advanced analytics platform that gives you deeper insight into all your endpoints. It allows you to easily create dashboards and reports, providing the metrics your organization needs to better understand network performance and verify the success of deliveries.  

With Kollective for Software Delivery you can achieve greater than 95% peering efficiency, and significantly reduce your Wide Area Network (WAN) bandwidth utilization. This means faster and more reliable delivery of ConfigMgr content to the edge of your network. Kollective IQ provides the analytics you need to ensure your network environment is secure and fully optimized.  

To learn more about Kollective for Software Delivery, request to speak with an expert today. 

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​Branch Cache Vs. Peer Cache Vs. Delivery Optimization Vs. Distribution Points

branch cache

Throughout the various iterations of ConfigMgr (SCCM), we have seen numerous technologies integrated into the management platform. These integrations were either directly or indirectly built to help administrators tackle the challenges presented when managing thousands of devices in an enterprise at scale.

The current wave of these which I want to talk about are primarily aimed at addressing 3 critical areas:

  1. Efficient deployment and management of Windows devices
  2. Mechanisms to streamline existing ConfigMgr infrastructure
  3. Effective utilization of WAN bandwidth

So firstly, why do we need to think or address these areas?

Organisations are often more globally dispersed with 10’s if not 100’s of offices spread throughout different regions. These remote offices put an ever-increasing strain on the infrastructure and networks required to operate in these scenarios. ConfigMgr is a scalable solution, however, in the past this would typically mean that IT departments would continue to deploy Distribution Points to each of the regional offices to provide management and Software deployment services for endpoints at each of these locations. The issue becomes that this approach can frequently introduce just as many problems for IT as it intends to solve, thus increasing the infrastructure footprint when organisations are generally looking to reduce infrastructure and move away from on-prem services and solutions. Finally, if you don’t deploy the Distribution Point infrastructure and perhaps opt for remote software deployment services, then this will inevitably only increase the strain on organisations Wide Area Network (WAN) links often causing congestion with a whole host of application and business services all fighting for a piece of the available (and sometimes limited) bandwidth. This ultimately, doesn’t help IT or the business drive efficiencies.

Keeping pace with new trends

One key area that brings this topic into sharp focus has been the trend of the “as a Service” (aaS) model, and specifically Windows 10. Windows 10 is delivered leveraging the Windows as a Service (WaaS) model. Unlike Operating Systems of the past that would have a pre-defined life-cycle and interim updates to maintain stability and security, this means that Windows 10 will be perpetually updated on an on-going basis much like we experience with other technology platforms such as our smartphones. In my opinion, this is a largely positive move as it will provides far greater control on which version(s) can exist; and by ‘exist’, I mean ‘be supported’. It enables Microsoft to introduce new features incrementally, ensuring ongoing support for technological changes can be satisfied. But, as we have seen, the operating system improvements in sophistication and complexity also means an increase in the size of updates required to service and maintain the core system. One area where this has presented a challenge in the Enterprise space is understanding how organisations will maintain this ongoing change, and a key aspect of this is the systems used to managed and maintain these systems today ConfigMgr.

As they also recognise that simply deploying more hardware isn’t going to work anymore, Microsoft has been working hard to provide alternatives to the traditional ‘just deploy more hardware’ solution. They are opting to adopt software-defined solutions to help organisations with this technology change.

That’s a good thing, right? Well… yes. However, I also believe that Microsoft is also driving these solutions in the knowledge that adopting software-defined solutions will be the most effective way for organisations to adopt and embrace a Win10 (WaaS) operating platform.

The Good the Bad and the Ugly (you decide)

From my point of view, there are now three clear alternatives to deployment of traditional infrastructure (hardware-based distribution points) and these are:

1. Branch Cache

Branch cache technology was originally introduced into the Windows Server platform as a way for file servers to cache recently accessed files providing faster load times for end-users to access files and content. More recently, this tech has also been integrated into ConfigMgr allowing administrators to leverage this caching solution for software-based content at each site where it doesn’t necessarily stack up to deploy a traditional Distribution Point. Unfortunately, there are some drawbacks to this method with the primary one being that this solution is largely a ‘black box’ with very few options for configuration and, more importantly. no easy way of monitoring what content is cached.


  • Easy to set-up
  • Can handle non ConfigMgr content types
  • Supports de-duplication


  • No management or reporting interface (difficult to know what content is cached)
  • Requires separate cache location for ConfigMgr for content storage (duplicated cached content)
  • Doesn’t natively support WinPE out of the box
  • Limited to Subnet based discovery broadcasts (problematic in wireless networks where broadcast may be disabled)

2. Peer Cache

Microsoft’s recent integration enables ConfigMgr clients to share content with other Peer cache enabled clients. This now utilizes the LEDBAT transport to efficiently manage network activity during a caching event to ensure that the network doesn’t become saturated when sharing content.


  • Directly integrated in ConfigMgr, so any enabled device can perform this function
  • Supports partial content download, so client can serve content as soon as the first blocks are available
  • Utilizes the efficient LEDBAT data transfer technology to reduce network congestion


  • Client peering scoping is limited to ConfigMgr client site boundary groups which can become complex to manage due to the number required and can limit peering capabilities down to smaller groups of end-points
  • ConfigMgr scheduled deployments can cause multiple end-points peering from origin sources, reducing the peering efficiency achieved

3. Delivery Optimization

Microsoft’s integrated peering solution introduced into the Windows 10 platform is a peer-to-peer client update service that uses both local and remote end-points (via the internet) to deliver Win10 updates and Windows store applications.


  • Integrated directly into the OS, easy to enable / configure
  • Standalone solution not requiring ConfigMgr integration (great for SMB’s)
  • No upfront costs


  • Only supports Win10 endpoints
  • Limited ‘use case’ for content deployment (only supports Updates and Store Apps)
  • No centralized management (no reporting or analytics)
  • No control over content
  • Requires extensive boundary configuration

No such thing as a free lunch

Now don’t get me wrong, the Microsoft tools and integrations to solve the challenge of providing efficient deliveries while reducing and simplifying your ConfigMgr infrastructure are very effective, but as you might start to see, no single solution can act as holistic solution to solve this problem. In fact, from many discussions with customers and working at the coalface on this, I have come to realise that you will most likely need to implement all these technologies in parallel as point solutions to achieve a successful outcome.

Well that’s alright. After all, they are free to use?

You have probably heard the phrase “No such thing as a free lunch” and when we are presented with this potential offer, we should be thinking “what’s the catch”?

All of us in both our professional and personal lives are offered free (at the point of use) software, services and offers. However, sometimes we need to consider ‘does free really mean free’? Often what we need to do is take a step back and examine the bigger picture to the problem we are trying to solve. If we accept free services do these have a catch and/or a drawback? When evaluating these free solutions, I recommend considering the following aspects:

  • Does the solution provide all the capabilities and features we require to address the problem?
  • Are there going to be hidden costs further down the line?
  • Is the solution going to require additional work or effort on our side?
  • Do we have enough time, knowledge and resources to support the additional effort required to manage any functional deficits?

The Toolbox Vs. the Contractor

Given the above, we can all sometimes solve a problem by ourselves utilizing a ‘Do It Yourself’ approach. In my personal life, I have been going through a house refurbishment, so I’ll use that analogy here. I have often asked myself “Do I just DIY this, or do I need to bring in the professionals?”. I go through a very similar thought process to consider the upsides and downsides to each option. Some considerations when pondering the DIY approach:

  • Up-skilling – Will I need to build my knowledge around the area of work I’m looking to take on?
  • Time – Do I have the time to invest in doing the job myself, as it will take me more time than a professional to achieve the same task?
  • Outcome – Will I be happy and/or satisfied with the result? Will it be delivered to the standard required?
  • Risk – Are there significant risks associated with undertaking the work? Would a professional with proven experience mitigate these?
  • Cost – Considering the possible mistakes and/or overlook of the previous considerations, will doing the work myself really save me money?

So, it certainly makes sense to me that we make the same evaluations in our commercial / professional lives. Yes, we can do a job ourselves, but we may not achieve the desired outcome or to an acceptable standard, and this I think is certainly true when considering the free Microsoft solutions. Do you muddle through and hope for the best outcome whilst increasing your operational overheads and perhaps not achieving your strategic goals, or do you engage and procure a premium solution that delivers all the functionality and capabilities required to ensure a successful outcome? Sometimes, letting the professionals take care of it can add immense value to your organisation by leveraging their many years of expertise and importantly delivering all the functional specifications in a single ‘one stop shop’ solution.

Closing summary

There are many options to consider when re-defining your ConfigMgr infrastructure. What is clearly apparent is that a traditional approach of simply deploying more and more Distribution Points won’t help to scale your infrastructure to meet the demands of the modern workplace, WaaS and the on-going servicing and maintenance demands these changes will make on your environment.

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​Windows 7 is Dead: Prepare for Cloud-Based Windows 10


Mark the date — on January 14, 2020, Microsoft is officially sending Windows 7 to the big server in the sky and ending included support for its popular operating system. This move will put a stop to vital security updates and patches that thousands of organizations still rely on worldwide.

Once a respectful period of mourning has been observed, businesses who don’t opt for the expensive stop gap, will have to turn their attention to migrating to the Windows 10 system, which will work in a drastically different way than before.

Moving to the ‘as a Service’ model

Described as the ‘last windows operating system’, Windows 10 will operate ‘as a Service’ with users being required to update regularly, instead of the previous process of migrating to a whole new OS every few years.

Research shows that 96% of businesses have already started the transition to Windows 10; however, making this process as quick and pain-free as possible will be crucial to IT operations.

This new ‘Windows as a Service’ model will come with a unique set of challenges. Monthly quality updates or bug fixes will normally be under 1GB; whereas bi-yearly feature updates can be up to 5GB. Due to the increased frequency and size of these updates, IT teams will have limited time for testing and distribution.

Currently, 79% of organizations don’t install updates immediately, and a further 53% wait at least a month before they’re able to install vital operating system updates across their entire network.

Tricky transitions

Simply ignoring this distribution problem could be disastrous for businesses, creating an exponential build-up of outdated machines that creates serious security liabilities. Being vulnerable to cyber-attacks and data breaches is a risk that organizations simply cannot take in the modern era.

The nuclear option is to rip out the entire network and start from scratch. In the long term this will help with the speed of your updates, however in the short term it can cause huge disruption to your IT infrastructure — taking budget and resources away from more immediate concerns.

IT professionals need an answer to this problem that’s both cost-effective and quickly implementable.

Software to the rescue

Luckily, there is another way. Using a Software-Defined Enterprise Content Delivery Network (SD ECDN), businesses can streamline the delivery of updates for Windows 10.

In brief, a SD ECDN uses a peer-to-peer system that evenly distributes bandwidth. The higher the number of peers, the faster the network can deliver content, meaning even existing hardware can contribute to ensuring you have the crucial security patches you need for Windows 10.

And, you won’t have to overhaul the entire network. With the Kollective SD ECDN, enterprises can speed-up software distribution, smoothly transition to Windows 10 and be future-proofed against other cloud-service updates — all using your existing infrastructure.

Our software has many other benefits beyond just helping you survive the Windows 7 apocalypse, but being prepared for this critical change should be a major priority for organizations who want to keep data secure and IT services up to date in the cloud-service era.

Ciena solves software delivery headache with Kollective for ConfigMgr.

In less than 6 months, Microsoft will end included support for Windows 7. One-fifth of large enterprises have yet to complete their migration to Windows 10. Learn how to prepare for the end of Windows 7 and manage the regular cadence of Windows as a Service updates.

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Why Do We Do Video?


Delivering video securely and to scale across the enterprise is a challenging task. There are countless new security and privacy risks to be conscious of, as well as ever-evolving technologies and systems to keep up to date with. In an industry where we are faced with ageing equipment and infrastructures on a regular basis, we must find new and exciting ways to reach varied audiences with the most up-to-date and engaging content. So why do we ‘do’ video?  

Adapting To New Communication Styles

Across the globe, working environments are going through seismic changes. To put this into perspective, by 2020, 54% of the global workforce will be millennials. In India, half of the population is now under 25 – this has huge implications for the future of work.

As these new, young workers enter the working world, they’ll be bringing new attitudes and preferences with them, which will change the working world for the rest of us. 

One of the key changes that these millennials bring is an alternative view of communication and a different way of prioritizing their attention. In a work environment, this may mean that they won’t sit down and read a 40-page document, but they might just watch a 4-minute video. In order to keep up with this shifting landscape, businesses have to embrace these differences and provide the tools needed to maximize productivity – regardless of how staff choose to work and consume information.


By the year 2020 54% of the global workforce will be millennials.


In India, half of the population is now under the age of 25.

Video Consumption Is On The Rise

According to a report from Interact and Harris , which polled 1,000 US workers, lack of communication is one of the most complained about office issues. This included everything from not giving clear directions to not knowing the names of fellow workers. 

With communication and collaboration being so integral to the modern workplace, it’s clear that businesses need to improve internal comms to ensure employees remain happy and engaged. In order to do this, more and more companies are picking up video as a modern, engaging way of communicating and connecting with their staff.

And it’s not just the younger members of the team who appreciate this form of communication. According to a report by HighQ 55% of people watch videos online every day. A related report by tubular insights  also found that mobile video usage is on the rise across the board, predicting that 80% of the world’s internet traffic will be video by 2021.


Percentage of people watch videos online every day.

According to a report by HighQ .

With this surge in video adoption on the horizon, it’s clear that video will form an important part of the future of work, but it’s not just a case of moving content from one place to another. 

Successful Video Delivery Starts With Security

In order to do video properly, we need to overcome several issues, with security at the forefront. With GDPR, privacy is paramount; if you’re not ready it’s game over. Dealing with confidential material on a daily basis, we take this very seriously. Luckily, we are proud to say that we have never been hacked. In fact, one of our big channel partners in Europe, BT, challenged an ethical hacking squad to break into Kollective within 60 days and the team just could not do it.

But it’s not just security issues that businesses need to consider when planning their video strategy. When it comes to live video streaming at events, CEOs and IT teams will both tell you that nobody can truly understand what delivering a live event securely and at scale means – until you’ve experienced it for yourself. 

Register For An Event And See For Yourself

If you attended Kollective’s North America Customer Council event this year, you will already know that we’ve put together a small, but strong team to help make the process of navigating these issues and managing these types of events easier than ever. From now on, these experienced individuals will be on hand to help you before, during and after the adoption process, offering support on building engagement via video, team building ideas and strategy for live events. This dedicated team can also give advice on live event support and video best practices, so that your organization can focus on what really matters to grow and thrive. Keep communications at the heart of your business to future-proof your company.

Learn More About Our Enterprise Video Solutions

Kollective seamlessly delivers your live streaming content to the edge of your network.

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