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Five Ways Displays Help Students Join the Workforce

augmented reality

Read AVI-SPL’s eBook “From Sim Labs to Huddle Spaces” to find out how to attract more students to your school with interactive displays and stand out in a competitive market. Providing modern technology like simulation labs and huddle spaces can also encourage alumni to support your organization after graduation.

To give but one example, technologies like augmented and virtual reality are expanding the opportunity for immersive experiences. Interactive displays are helping deliver those experiences in spaces that benefit learners who are making discoveries on their own, and those who are collaborating and solving challenges as a group.

This eBook, made with insight from NEC, shares five ways your school can use technology to help students enter the workforce. It also explains how interactive displays support workforce readiness by helping students build communities, drive research and innovation, support collaborative learning, and more.

Fill out the form to download “From Sim Labs to Huddle Spaces: 5 Ways Interactive Displays Help Students Join the Workforce” >

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How to Work With Service Providers That Focus on the Employee Experience

AV Everywhere

For your digital workplace program to succeed, you need to choose your service providers wisely. A service provider with experience in creating the digital workplace will help guide you through each stage of your journey and provide benefits that reduce the implementation cost and ensure best practices are followed.

In this research paper by Gartner¹, we believe you’ll learn about the best practices for selecting and working with a service provider. You’ll gain valuable insight and advice, including:

  • The importance of a service provider who can address business and cultural issues
  • The three phases of a digital workplace transformation project and the role of your service provider in each one
  • Recommendations for working with service providers to address implementation plans, digital workplace roadmaps, and the user experience

The success of your digital workplace program largely depends on your service provider. With the right service provider, you’ll get the intended business outcomes and ROI of your workplace transformation.

Download your copy of “Deliver Digital Workplace Programs With Service Providers That Focus on Employee Experience” >

¹Gartner “Deliver Digital Workplace Programs With Service Providers That Focus on Employee Experience,” Rashmi Choudhary, Craig Roth, 7 January 2020

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

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See the Real-World Impact of AVI-SPL Symphony

AVI-SPL

We know that AVI-SPL Symphony improves your collaboration experience. Now we’re excited to share real-world statistics from one of our clients to demonstrate how large that improvement can be.

The Royal Melbourne Institute of Technology (RMIT) relies heavily on distance education and online collaboration to overcome the challenges in delivering education across such a vast region. Our RMIT case study explained the positive impact that Symphony had on the user experience and the support staff.

Since that study, an audit of the Institute’s 2019 data found:Issues RMIT resolved with AVI-SPL Symphony

  • 580 auto-detected faults
  • 761 proactively resolved critical tickets
  • 30% fewer client-led tickets

These led to the following savings:

  • 380 teaching hours
  • 1,160 classes and events
  • 750 tech hoursTeaching and tech support hours RMIT saved with AVI-SPL Symphony

Overall, Symphony has helped nearly 32,000 students and faculty avoided a negative impact.  This impact avoidance increases end user confidence and adoption of the technology provided – thus increasing ROI of the environment. 

These results provide evidence of the improved user experience that attracts and keeps talented students and faculty engaged with each other and enhances the ability to reliably collaborate across locations. By ensuring that its collaboration technology is available and ready for use, RMIT has experienced overall adoption increases and collaboration satisfaction.

 

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The Role of Workplace Intelligence in Today’s Business

actionable business intelligence

Organizations are on track for success when they see workplace intelligence from two related perspectives: 1) as information that shapes the individual’s ability to take the actions that achieve business goals; 2) as information that shapes a company’s approach to achieving business outcomes.

“When AVI-SPL talks about workplace intelligence with companies, we focus on the data that predicts user needs for routine tasks in meetings, particularly where collaboration is involved,” says Tim Riek, SVP of services for AVI-SPL. “Typically we’ll have conversations about issues like what functions should engage when they enter the room and how to make this process consistent across all their meeting spaces.

The intelligent workplace empowers people to work smarter rather than longer or harder. For businesses in any industry, this approach reduces the cost of wasted effort and inefficiency. At the AVI-SPL stand at ISE 2020, which is the world’s largest AV and systems integration show, guests representing businesses like yours will talk to our collaboration experts about their approach to designing a workplace that optimizes for the user experience.

“We want employees to be agile and efficient,” says Riek. “The solutions that support that agility will attract and keep the talent that drives a company’s success.”

Workplace intelligence is also the information that arises from the ways employees are using their collaboration spaces and room devices – and how often. Companies can use that information to predict user needs for routine tasks, technology needs for meetings and collaboration, and work space needs for organizations and businesses.

Consider both perspectives and we see that workplace intelligence:

  • Springs from actionable business intelligence gleaned from rich technology and space utilization analytics
  • Gives back crucial resources, like time to employees (work smarter rather than longer or harder), and wasted costs to the business bottom line
  • Improves the effectiveness of workforce and the efficiency or agility of the business
  • Understands and optimizes user experience
  • Makes a healthier, more successful business

At ISE 2020, which runs from February 11-14, AVI-SPL is going to help its guests understand workplace intelligence, including its importance and how to gain its benefits. Guests at ISE will see how the AVI-SPL Symphony application offers a window into ROI through workplace data like space and device utilization analytics.

“Symphony delivers workplace intelligence by which companies can assess the value of their investment in their collaboration solutions and spaces,” says Riek. “Combine that with our services and support, and we can help them reach their business outcomes.”

If you’ll be attending ISE 2020, visit AVI-SPL at stand 11-C155.

If you want to know more about how AVI-SPL can deliver the workplace intelligence you need to work smarter, contact us.

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Why You Need Actionable Business Intelligence to Develop Your Workplace Strategy

actionable business intelligence

When you’re developing a workplace technology strategy these days, you have a million aspects to consider:

  • Is the technology accessible to the entire workforce across generational, geographic, and cultural boundaries?
  • Is it easy to use, intuitive, and sophisticated – but not intimidating?
  • Does it provide instant, usable data (not just a flood for the sake of data)?

You have a variety of methods available to figure out this strategy: Survey your population and hope you asked the right questions and that it gets completed accurately; stake out your conference rooms and record what goes on for a month; find a consultant who may or may not be versed in your particular needs.AVI-SPL Symphony Analytics screenshot

Business technology investments are too important to just throw up your hands and settle for a solution that may not meet the needs of your team.  We’ve designed AVI-SPL Symphony to provide the type of data that you need, the actionable business intelligence that will make a real difference in how you design, deploy, and manage your collaboration environment.

Actionable business intelligence – what Symphony provides – enables evidence-based decision making that translates into effective communication, collaboration, and unlocks real business value.  It’s not a single report or a bunch of statistics: It’s a daily observance of what works, what doesn’t, and what engages your workforce. This long-term data allows you to track the changes in employee behavior with experimental equipment, see which manufacturer’s equipment is preferred (and which causes the most trouble), and determine the load that collaboration is placing on your larger network.

Employee preferences depend a lot on your workforce composition – age, gender, and location, among other factors.  Often, the preferences in one locality don’t extend to others, leaving you with the possibility of supporting multiple types of equipment or standardizing on technology that leaves some users out.  With Symphony’s analytics you can find those few items everyone agrees on and utilize them as the basis for building a collaboration solution that meets end user preferences and provides you with standards for the corporate environment.

Root cause analysis is invaluable for a variety of different applications for both your IT team and your AV team.  Are jitter or poor performance caused by network issues or bad design choices?  Is the network functioning, but your AV or UCC are configured incorrectly?  Is your network great, but suboptimal equipment choices in your AV are causing a poor user experience?  Without finding the real cause of any issue or set of issues, countless hours and dollars can be spent without improving the quality.  Actionable business intelligence ensures that you can narrow in on the root cause of an issue, spending less time and resources spinning your wheels.

Symphony isn’t just a tool in your toolbox – it is a complete solution to the challenge of excellent user experiences with collaboration technologies.  Actionable business intelligence gleaned from the deployment of Symphony on your networks will enable you to spend less time and effort while still receiving a better end user experience. 

Contact us for a demo today. You can also demo these features at ISE 2020 at AVI-SPL booth 11-C155.

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Five Steps to an Outstanding Video Conferencing Experience

AV in Meeting Spaces

A big part of the user experience in meeting rooms is the user interface. And by that I just mean the control panel that participants will use to start the meeting, video call, and sharing capabilities. As I’ve learned from AVI-SPL’s programmers, these control panels should support the different ways people want to work in these spaces.

David Thorson, vice president, programming at AVI-SPL, reviews five steps to building a video conferencing user interface (UI) that delivers a positive meeting room user experience (UX) in your digital workplace. Thorson will help you understand issues like:

  • Defining user expectations for the meeting room experience
  • Creating the UX architecture
  • Choosing the right hardware and software based on your user interface blueprint
  • Using meeting room standards for a consistent experience
  • Monitoring the usability of your solution

You’ll also learn about some specific Crestron solutions that help meeting attendees experience an outstanding video conference.

Read “User Experience-Driven Meeting Spaces Meet the User Interface” >

 

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