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The Role of Workplace Intelligence in Today’s Business

actionable business intelligence

Organizations are on track for success when they see workplace intelligence from two related perspectives: 1) as information that shapes the individual’s ability to take the actions that achieve business goals; 2) as information that shapes a company’s approach to achieving business outcomes.

“When AVI-SPL talks about workplace intelligence with companies, we focus on the data that predicts user needs for routine tasks in meetings, particularly where collaboration is involved,” says Tim Riek, SVP of services for AVI-SPL. “Typically we’ll have conversations about issues like what functions should engage when they enter the room and how to make this process consistent across all their meeting spaces.

The intelligent workplace empowers people to work smarter rather than longer or harder. For businesses in any industry, this approach reduces the cost of wasted effort and inefficiency. At the AVI-SPL stand at ISE 2020, which is the world’s largest AV and systems integration show, guests representing businesses like yours will talk to our collaboration experts about their approach to designing a workplace that optimizes for the user experience.

“We want employees to be agile and efficient,” says Riek. “The solutions that support that agility will attract and keep the talent that drives a company’s success.”

Workplace intelligence is also the information that arises from the ways employees are using their collaboration spaces and room devices – and how often. Companies can use that information to predict user needs for routine tasks, technology needs for meetings and collaboration, and work space needs for organizations and businesses.

Consider both perspectives and we see that workplace intelligence:

  • Springs from actionable business intelligence gleaned from rich technology and space utilization analytics
  • Gives back crucial resources, like time to employees (work smarter rather than longer or harder), and wasted costs to the business bottom line
  • Improves the effectiveness of workforce and the efficiency or agility of the business
  • Understands and optimizes user experience
  • Makes a healthier, more successful business

At ISE 2020, which runs from February 11-14, AVI-SPL is going to help its guests understand workplace intelligence, including its importance and how to gain its benefits. Guests at ISE will see how the AVI-SPL Symphony application offers a window into ROI through workplace data like space and device utilization analytics.

“Symphony delivers workplace intelligence by which companies can assess the value of their investment in their collaboration solutions and spaces,” says Riek. “Combine that with our services and support, and we can help them reach their business outcomes.”

If you’ll be attending ISE 2020, visit AVI-SPL at stand 11-C155.

If you want to know more about how AVI-SPL can deliver the workplace intelligence you need to work smarter, contact us.

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How to Create Meeting Room Standards

AV in Meeting Spaces

If you want to encourage effective collaboration within your organization — and who wouldn’t? — then you need to establish standards for your collaboration rooms and the technology within them. “Why is that?” you might ask. Well, in this AVI-SPL white paper, you’ll discover the benefits of creating meeting room standards for your workplace. You’ll also learn:

  • 5 keys to successful collaboration
  • How to choose solutions for different types of rooms
  • How to know if your standards are working

After reading this paper, you’ll understand how to create technology standards for different rooms and how those standards can make your meetings run smoothly. This will lead to a better user experience during collaboration sessions, and your employees will increase their use video collaboration in dedicated spaces.

You’ll also have a concise resource you can go to again and again. This guide includes a table of the common types of meeting rooms and the technology systems that usually go in them.

Get your copy of “The Enterprise Guide to Creating Meeting Room Standards” >

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How Small Collaboration Spaces Deliver Big Results at Work

AV in Meeting Spaces

Sometimes you just need a quick get-together to organize a plan of attack. At other times, you’ll want to gather a few people to work on a project. Or you may need to consult right now with colleagues who are at another location.

What solves the challenges in each of these scenarios? The value of having a small collaboration space where core members of a team can share ideas, work on documents in real time, and connect with colleagues and clients at remote locations. In “Small Spaces, Big Outcomes,” find out why small spaces like huddle rooms have become popular and will continue to be an essential part of the workplace. This guide also explores other benefits of small collaboration spaces, including:

  • Better use of your real estate (large meeting spaces are rarely used to capacity).
  • Attracting and keeping the employees that drive your business success.
  • Efficient use of technology. Equipping a series of small spaces with unified communications technology leads to better collaboration than experienced in large conference rooms.

Technology for Your Small Collaboration Spaces

This guide includes a look at specific Poly technology solutions and their benefits to your workplace collaboration efforts. You’ll get concise explanations of the benefits and features of:

  • Polycom Studio
  • Polycom + HP SRS Bundle
  • CCX Business Media Phones for Microsoft Teams
  • Polycom Trio

You’ll also learn about the advantages you can gain when integrating Polycom room solutions with Alexa for Business.

If you have any questions about what you’ve read, or you’d like to read more content that will help you make an informed decision about improving your workplace with collaboration and AV solutions, we’re here to help. Visit the  AVI-SPL Resources page for more content (you can narrow your results by focusing on technology type, the content format, and vendor partner). 

You can also connect with AVI-SPL via web form by going to the AVI-SPL contact page. Prefer talking to someone? Reach out to AVI-SPL at 866-708-5034.

Get your copy of “Small Spaces, Big Outcomes: Trade Office Spaces for Engaging Collaboration Environments”  >

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Create Your Ideal Workplace With AVI-SPL

AV Everywhere

In this video, you’ll see why AVI-SPL is the company you can trust to deliver a workplace strategy that meets positive business outcomes that are measurable. We do it through AV and collaboration technology solutions and services we integrate into your environment. The result is a better user experience, which means better engagement with the projects that lead to your success.

Watch the video below:

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Workplace Transformation Starts With a Goal

AV Everywhere

In recent posts, we’ve looked at the value of activity-based work spaces, how to calculate the value of collaboration solutions. We’ve also heard from experts in workplace transformation. In this post, let’s look at ways you can start to channel your efforts for improving the workplace. 

AVI-SPL’s 2019 Concept Catalog offers steps you can take at the beginning of project to improve collaboration in the workplace. Let’s briefly go over some of those points:

  • Assess the state of collaboration. Take an honest assessment of where your organization is with collaboration. Begin by asking employees about their work preferences and where they would like to see changes. Rather than implementing technologies or changing methods piecemeal, you will get a big picture of the kinds of changes you will want to make.
  • Uncover cultural challenges. Learn where the roadblocks to collaboration are within your organization. Outline what you want your collaboration culture to look like and create a plan that includes encouraging openness and rewarding collaborative behaviors.
  • Decide what metrics you will use. You will want to continually evaluate the value and effectiveness of your collaboration solution. To do so, the company needs to first identify and prioritize goals.

After defining these spaces, here are four considerations that can help you determine what type of room would work best in your organization. Those considerations include:

  • Employee work styles
  • Room and device intelligence
  • Management and maintenance
  • Equipment standardization

Each of these tips will bring up more questions, but for now you have an idea of the kind of questions and issues that need to be considered. Ask us anything if you want to dive deeper and go into specifics: sales@avispl.com or 866-559-8197.

To view our Partner blog, click here

October 7 Begins Work From Anywhere Week

AV Everywhere

Starting next Monday (October 7), Logitech, which specializes in solutions for workplace collaboration, is leading a week-long campaign that promotes the ability to work from anywhere.

To spread the word about Work From Anywhere Week, Logitech recently teamed up with Laurel Farrer, founder of the Remote Work Association, for a webinar on the benefits and barriers to remote working.

Farrer defined remote work as any situation where, instead of regularly commuting to a centralized location for work, you work from home, a cafe, the train, or wherever you can optimize your productivity. She shared statistics that reveal nearly 50 percent of the U.S. workforce is engaged in some level of remote work, and 90 percent of workers say they would work remotely at least once a week if they could.

Farrer also shared:

Five benefits of remote working, most of which factor in business and health concerns

  1. Streamlines operations and helps businesses and communities grow because they can easily extend their presence to different regions. 
  2. Develops workforce equality.  People get equal opportunity to produce great work regardless of their location, age, gender, and other factors that may lead to discrimination. 
  3. Diffuses the war on talent. Companies can access talent wherever it happens to be and leverage geographic regions for their benefit. 
  4. Eliminates commutes, which lessens wear on our transportation infrastructure and addresses environmental concerns.
  5. Strengthens the work-life balance. Remote work means less stress and more time for one’s health and relationships.

Barriers to remote work 

Farrer noted some of the obstacles to implementing a successful remote work policy, including:

  • Managers who haven’t been trained on how to adjust to managing remote teams.
  • Remote workers not having the resources they need to do their jobs.
  • Information security risks. By establishing policies and expectations, companies can ensure that remote workers are aware of what they need to do to protect sensitive work-related information.

Conversation starters for adopting a sustainable remote work initiative

  • Are workers empowered to design, control, and troubleshoot their workflows?
  • Do workers have access to all the tools they need to stay productive?
  • Are company policies for off-site staff legal, fair, secure, and sustainable?

Jenn Jakubowicz, Logitech’s channel marketing manager for video collaboration, then offered Logitech’s plan for inspiring that conversation she covered:

Technological ingredients necessary for remote work:

  • High-speed internet
  • Collaboration software (Microsoft Teams, Zoom)
  • The right user tools (Logitech webcams and headsets)

Logitech’s work-from-anywhere campaign, which runs October 7 – 11, includes infographics and social media banners that share a positive message about remote work. I’ve shared one of those infographics in this post. Follow Logitech’s Twitter account as well as the hashtags #WFA and #WorkFromAnywhere to keep up with next week’s promotions, information, and inspirational ideas.

 

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