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Watson Media announces new chat for enhanced engagement

CMMA Blog

Hosting virtual events has become a practice that many event managers have had to adopt in the wake of the world pivoting to support remote engagement. In addition to providing appealing quality content for viewers, it has become exceedingly important to ensure that viewers also have a way to engage and communicate with others to

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Convergent and BrightSign Introduce °SafeStore Screen Control

CMMA Blog

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Fully managed solution that enables touchless interaction with in-store large-screen displays using a viewer’s personal smartphone, reducing potential contact exposure to COVID-19

Alpharetta, GA – June 9, 2020 – Convergent Media Systems Corporation, a Ballantyne Strong, Inc. (NYSE American: BTN) company and award-winning leader in delivering digital signage experiences (“Convergent”), has teamed up with BrightSign LLC®, the global market leader in digital signage media players, to offer an integrated solution that delivers interactive digital signage experiences using the viewer’s phone to control content on a digital sign. This solution allows retailers, banks and other businesses to enable viewers to navigate and access information on a large digital display without touching it – thereby reducing potential exposure to COVID-19. 

°SafeStore Screen Control is a turnkey solution, complete with all the hardware, software and services necessary, including installation, support and maintenance for quick deployment and reliable operation at scale. 

“Retailers, banks and other enterprises had been investing in large-screen touch interactive experiences long before COVID-19,” said John Campbell, President of Convergent. “°SafeStore Screen Control now delivers touchless engagement without the need for contact with frequently touched surfaces or touchscreens.”

“This solution exemplifies how AV integrators can leverage our technology to create innovative digital signage solutions,” said Jeff Hastings, CEO of BrightSign. “This capability gives businesses a quick, cost-effective way to provide interactive experiences without the need to replace expensive touchscreen displays and lets partners like Convergent deliver greater value by providing sophisticated integration and content development services.”

“°SafeStore Screen Control also lets businesses leverage the viewers’ phones for advanced functionality, like registering for events, downloading and saving product information, and calling, texting and sharing via social media,” explained Greg Davis, SVP Sales & Marketing at Convergent. “This opens up a wide range of marketing opportunities for businesses to engage with their customers in new ways that enhance the omnichannel experience.”

°SafeStore Screen Control offers the following benefits:

Widely Accessible

Works with iOS or Android phones utilizing phone’s web browser, so no need to download an app.

Easy to Use

User simply joins WiFi and launches web browser, and user interface appears on the viewer’s phone.

Innovative

Wide range of programming options to handle almost any controller/display content scenario, including use of the phone’s calling, texting, sharing and file downloading capabilities.

Flexible

Use new or existing displays of almost any size, make or model.

  • Choose displays that best suit your budget and store environment
  • Various display mounting options (wall, pole, ceiling)
  • The user interface on the phone and the content on the display can be updated remotely

“Convergent brings over 35 years of AV engineering and creative expertise to the development of innovative solutions like our °SafeStore suite of products” said Campbell. “Our commitment is to deliver engaging digital experiences that combine function, scale and reliability.”

For more information on this and other °SafeStore products, visit www.convergent.com/safestore  or call (770) 369-9000.

About Convergent
Convergent Media Systems Corporation, a Ballantyne Strong, Inc. company, is changing expectations about how to create and manage digital signage experiences. With over 35 years of innovation, we challenge clients to think differently about how they engage with their customers and employees and the technology they use to do it. Clients rely on us to eliminate complexity by integrating and managing best of breed technologies into single source solutions. And our award-winning creative captivates, engages and motivates buyers. Today our digital experiences reach thousands of locations around the world and are seen by millions of people each day. More information is available at www.convergent.com .

About BrightSign

BrightSign LLC, the global market leader in digital signage media players, is headquartered in Los Gatos, California, with offices in Europe and Asia. BrightSign manufactures media players and provides free software and networking solutions for the commercial digital signage market worldwide, serving all vertical segments of the digital signage marketplace. From entry-level BrightSign LS players to BrightSign XT players offering state-of-the-art technology and unsurpassed performance, BrightSign’s products are known for their signature reliability, affordability, ease-of-use, and market-leading technology. For more information, visit www.brightsign.biz . Follow BrightSign at https://twitter.com/brightsign  and https://www.facebook.com/BrightSignLLC .

About Ballantyne Strong, Inc.

Ballantyne Strong, Inc. (www.ballantynestrong.com ) and its subsidiaries engage in diverse business activities including the design, integration and installation of technology solutions for a broad range of applications; development and delivery of out-of-home messaging, advertising and communications; manufacturing of projection screens; and providing managed services including monitoring of networked equipment. The Company focuses on serving the entertainment, retail and advertising markets.

Forward-Looking Statements

This press release may include forward-looking statements, such as our expectations regarding future sales, the impact, length and severity of the COVID-19 pandemic, and the adequacy of the actions taken in response to the pandemic, which involve a number of risks and uncertainties, including but not limited to those discussed in the “Risk Factors” section contained in Item 1A in Ballantyne Strong, Inc.’s  Annual Report on Form 10-K for the year ended December 31, 2019, the Company’s subsequent filings with the Securities and Exchange Commission, and the following risks and uncertainties: the Company’s ability to maintain and expand its revenue streams, potential interruptions of supplier relationships or higher prices charged by suppliers, the Company’s ability to successfully compete and introduce enhancements and new features that achieve market acceptance and that keep pace with technological developments, the Company’s access to capital, the Company’s ability to successfully execute its capital allocation strategy, the Company’s ability to maintain its brand and reputation and retain or replace its significant customers, the impact of a challenging global economic environment or a downturn in the markets (such as the current economic disruption and market volatility generated by the ongoing COVID-19 pandemic), economic and political risks of selling products in foreign countries (including tariffs), risks of non-compliance with U.S. and foreign laws and regulations, potential sales tax collections and claims for uncollected amounts, cybersecurity risks and risks of damage and interruptions of information technology systems, the Company’s ability to retain key members of management and successfully integrate new executives, the Company’s ability to complete acquisitions, strategic investments, entry into new lines of business, divestitures, mergers or other transactions on acceptable terms or at all, the Company’s ability to utilize or assert its intellectual property rights, the impact of natural disasters and other catastrophic events (such as the ongoing COVID-19 pandemic), the adequacy of insurance and the impact of having a controlling stockholder. Given the risks and uncertainties, readers should not place undue reliance on any forward-looking statement and should recognize that the statements are predictions of future results which may not occur as anticipated. Many of the risks listed above have been, and may be further be, exacerbated by the COVID-19 pandemic, its impact on the cinema and entertainment industry, and the worsening economic environment. Actual results could differ materially from those anticipated in the forward-looking statements and from historical results, due to the risks and uncertainties described herein, as well as others not now anticipated. New risk factors emerge from time to time and it is not possible for management to predict all such risk factors, nor can it assess the impact of all such factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements. Except where required by law, the Company assumes no obligation to update forward-looking statements to reflect actual results or changes in factors or assumptions affecting such forward-looking statements.

Media Contact

Greg Davis
Convergent Media Systems
(770) 369-9071
greg.davis@convergent.com

Investor Relations Contact

Mark Roberson
Ballantyne Strong, Inc.
(704) 994-8279
IR@Btn-inc.com

The post Convergent and BrightSign Introduce °SafeStore Screen Control appeared first on Blog by Convergent .

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Dynamic Video Playlist: How to Create and Use

CMMA Blog

Looking for ways to simplify managing your video playlists? Need to create playlists that will update themselves? According to Wainhouse Research, almost one in five (19%) organizations report that they add at least 25 hours of video to their corporate libraries each month. These increasing libraries present challenges to improve methods to manage content in

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Direct HLS Video Streaming to M3U8

CMMA Blog

Are you looking for a service that can provide HLS compatible live and on-demand video output? This article provides details around using IBM Cloud Video for direct HLS video streaming and the associated M3U8 manifest file format. Using this approach bypasses other methods from IBM Cloud Video such as our web based player, API based

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Convert Video Speech to Text with Watson

CMMA Blog

Closed captions have grown to be an important part of the video experience. While they assist deaf and hard of hearing people in enjoying video content, a study in the UK discovered that 80% of closed caption use was from those with no hearing issues. Not only that, but Facebook found out that adding captions to a video

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Create Video News Feeds Using Player SDKs

CMMA Blog

Looking to create video news feeds in a way that caters to mobile viewers? Many customers have asked how they can recreate a Facebook-like video experience with embedded videos. To address this, IBM Watson Media has developed a player SDK that includes autoplay and pre-buffering functionalities. Due to the pre-buffering logic, video content starts with virtually

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