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Inside Broadcast AV: AI, Ecosystems, and Enterprise Broadcast

CMMA Blog

There have been a few common themes emerging in the AV/Broadcast/Media world over the past year; AI, Partners/Ecosystems, and Enterprise Broadcast are three of these. While these items have been on my mind, a few recent trips this year have renewed these themes. InfoComm 2024 in Las Vegas, large enterprise client visits, and international organization support has re-invigorated these themes. It was encouraging to see the industry focusing on these and finding so many creative and engaging ways to serve customers, and customers adopting these more advanced solutions.

 

The Transformative Power of Generative AI in AV Technology

 

With the onset of generative AI, the last 18 months have been dynamic and disruptive in the technology world. As AV/Broadcast/Live Event technologists, we are always looking for the latest and greatest, we thrive on the new, cutting edge, bleeding edge and we oft forget the lessons of the past.

 

When it comes to AI, every tech outlet seems to be talking about it, generative AI, Robots, job replacement, sentience, the end of the world. Ok, so maybe the end of the world is a little severe, but with technology changes and innovations happening at an ever-faster rate, it can be very tiring trying to keep up with the changes.

 

InfoComm24 carried this theme well throughout. Our very own Mark Gershuny wrote on AI in his InfoComm24 review . As Marc noted, the AI discussion was far and wide anchored by Joe Pham’s opening keynote. Mr. Pham masterfully noted, “This is the worst AI we will ever see; it will only get better from here”. He encouraged us to think of AI as a new platform, much like electricity was during the Edison/Tesla days. It wasn’t Edison who created televisions or Tesla that created high-speed electronics but their work on electricity created the baseline platform that engineers, innovators, and others built on. Looking at AI in this fashion allows us to take a step back and see the ‘long view’ of AI.

 

Take advantage and learn what you can today, see where it fits, what benefits can be derived to be more efficient, increase productivity, but remember it will only get better. What about ethics? If an AI assistant is creating e-mails for you, and the person you e-mail uses AI to respond, we are just letting computers talk to each other and have lost any personal connection. What about the ethics of AI, its ability to lie, and be convinced it is true? There is much to learn, dig through, and develop over time. Remember the long game, this is a new platform of technology for our future. Learn, ideate, test, demo, fail, and try again!

 

From Siloed Systems to Collaborative Ecosystems

 

Just a handful of years ago our industry was far from collaborative. This approach often led to disjointed designs and poorly thought-out products as each manufacturer tried to be a one-stop-shop for end-to-end systems. Their strengths were apparent, and their weaknesses remained an ever-present frustration to clients. As our industry wrestles with emerging technology and accelerated technological growth, manufacturers are moving away from the silo approach to partnerships, collaboration, and networks.

The future of AV/Broadcast/Live Events lies in these partnerships and ecosystems. Companies that continue to operate in silos will struggle to survive. While these partnerships simplify AV design and offer more options, it can quickly become an issue when the toolbox gets too large. Let me explain, I have always described the process of consulting and design to always be seen through the end customer viewpoint. Their needs and operation are more important than the ‘fun toys’ we can play with. While these partnerships simplify AV design, they can also overwhelm clients with too many similar products. Therefore, evaluating products, understanding manufacturing diversity, company agendas, and true interoperability is crucial for selecting the right product and partner for any customer. This is the fun role of consultants and designers. These experts can look at the tools and select the best fit for the service needed.

InfoComm24 again showed the number of partnerships being forged and expanded. Companies like NETGEAR, Zoom, Teams, Crestron, Aver, Q-SYS, Logitech, and Neat, among others, were prominently featured across multiple booths. Technologies like AV over IP via ST2110, IPMX, SDVoE, DanteAV, HDBase-T, HDBase-1G, and 10G were also highlighted. Kudos to the industry for its recognition of the customers’ needs: interoperability and cohesive ecosystems.

 

AV Meets Broadcast: A Growing Convergence

The convergence of AV and broadcast continues to gain momentum, albeit slower than expected. ST2110 is the global standard for broadcasters, yet the AV industry still uses various versions of video over IP solutions, each with its own benefits. Marketing, creative, and digital teams are increasingly demanding higher-quality video within flexible, professional workflows. The crossover between AV and broadcast can meet these needs. I encourage all AV manufacturers to explore integration into the enterprise broadcast world, as they will quickly see the adoption of their flexible solutions across both industries. At InfoComm24 several new vendors showcased ST2110 solutions and enterprise broadcast technologies. Matrox highlighted converters and gateways, while Ross Video demonstrated the Ultrix platform, offering a robust solution for both broadcasters and enterprise AV. It is encouraging to see the blend which has been subtle for a decade start to accelerate.

 

Enterprise Broadcast: Driving Innovation for Corporate Communication

In my visits with various large fortune-listed companies, Enterprise Broadcast is at the forefront of everyone’s minds. These companies see the flexibility, power, and non-proprietary options which are enabled by interoperability and open standards. They want to produce professional events, town halls, and world-reaching meetings. They want to utilize expert technicians and operators who can produce high-quality content not only for websites and social media but for the in-room and online audiences. These companies have money to spend and are looking for strategic partnerships, long-term resilient planning, and sustainability of buildouts. This last one is driving more and more decisions in larger organizations. 

 

 

At TeamPeople we are all about leveraging the very best of technology solutions closely partnered with top-notch operators and engineers. Whatever the customer’s vision, we believe that the right people coupled with flexible and efficient workflows will always deliver the most engaging and successful meetings and events.

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Campaign Live: The Business of Creativity

CMMA Blog

During the opening keynote of Campaign Live 2024, hosted in London earlier this month, Publicis CEO, Arthur Sadoun set the tone for the next day and a half… “Creativity has to be in everything we do”. On one hand this is a really obvious statement, the attendees in the room are in the business of making the ordinary extraordinary. But at the same time it also made me stop and think. What does creativity really mean and with so much disruption in the industry over the past 12 months how do we ensure we turn up every day and harness the power that lies within a great creative idea?

Let’s break it down.. my takeaway from the event is that there are three main things that ensure success:

  • Talent
  • Capabilities
  • Creative

The magic is when the three of these areas come together to drive exciting, thought-provoking, and thumb-stopping content.

 

Talent

It is no longer just about attracting top tier talent, but it is more about retaining that talent, giving them space as individuals to grow, to learn and to thrive in the industry. We need to ensure that our team’s are made a part of the narrative, that people have a safe space to be seen, to be heard and to be understood. During Naomi Walkland’s (CMO, Motorway) session she shared the following extract from Bain & Company ‘Inspired employees are 125% more production than those just satisfied.’ As leaders it is our responsibility to create a culture of mutual respect across the organization that will allow the best work to come to the forefront. A supported team is a successful team.

 

Capabilities

This is an area of constant change, with new technologies disrupting the industry almost daily. It would be impossible to not reflect on this and include a discussion around AI. AI is most definitely a buzz word and something that comes up in almost daily conversation, but how as creative industries can we harness the power of AI, not to take away people’s jobs (which is often the fear in the creative space), but instead automate mundane tasks, those bits of the job that no one enjoys. Daniel Hulme, Chief AI Officer, WPP and CEO, WPP Satalia, looked to define AI in his session and I have to say it was the best definition I personally have heard. Intelligence is ‘Goal-directed Adaptive Behaviour’. The thing I liked about this definition so much is that for AI to be successful you have to have a final outcome in mind. Success will not come if it is tool that is used sporadically and with no real purpose. The key to enabling positive business impact with AI is to set a clear outcome and to be critical of the information provided. As Hulme stated Satalia’s vision was ‘to create a future where everyone is free to live beyond themselves’.

 

Creative

By the end of Day 2 I left 155 Broadgate with one very big question… What if it is time to redefine the word creative? What does creative mean to you personally or to your organization or to your clients? Has creative reached a point of saturation? Perhaps most importantly, how do we truly showcase the value of creative in a world where the word is quite honestly over-used (writing this with the word Creative in my very own job title)… The Cambridge Dictionary lists creative as ‘producing or using original and unusual ideas’. How many ideas these days are truly original or unusual? Inspiration is taken in many forms and I know I am often inspired by the work I see around me, the people I speak to and the natural world. Does this mean my work is not creative? I don’t think so, but to land on a true nugget of a fully original idea is few and far between. The second part of the definition is actually the part I think we can have a true impact on and that is the ‘unusual’. I have been to many pitches were the ‘unusual’ idea has been put on the back seat, it’s been labelled as ‘too much of a risk’. I think it is time for us as an industry to push for the unusual, to be bold, to stand up for what we believe in and challenge our clients and ourselves to go with the unusual, to drive a cultural shift in the ecosystem and be brave. There are two key stand outs from Campaign Live that really lived and breathed this philosophy. KFC UK & the Mother team with the ‘Believe in Chicken ’ campaign and Shelley Smoler, CCO at Droga5 sharing the Dramamine campaign ‘The Last Barf Bag ’. Both these ideas are big, bold and ultimately in my opinion, the highlight of creative, but back to the original point, they both took a risk – but boy, did that risk pay off.

Reflecting back on two engaging, thought provoking and inspiring days I believe it is the combination of the three elements which is the power of one and the bridge to success both today and in the future.

Team at CampaignLive

 

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InfoComm 2024: A Glimpse into the Future of Communication Technology

CMMA Blog

Last month, Las Vegas played host to InfoComm 2024, an exhilarating convergence of innovation in audiovisual communication technology. Spanning several expansive convention halls, this year’s InfoComm welcomed 30,271 attendees and exhibitors from 125 countries around the globe, each contributing to a tapestry of cutting-edge advancements and transformative ideas.

Keynote Address Delivers Powerful Insights: “Everything Has Changed”:

One of the pivotal moments at InfoComm 2024 was the keynote address focused on artificial intelligence (AI) and its transformative impact on communication technology. Q-SYS CEO Joe Pham took the stage to discuss groundbreaking applications such as AI-driven analytics for optimizing video conferencing, intelligent automation in content creation, and predictive algorithms enhancing real-time decision-making. In his follow-up seminar, Pham also delved into ethical considerations surrounding AI deployment, sparking insightful dialogues on privacy, bias mitigation, and the evolving role of AI in reshaping collaborative environments.

Immersive Technology Showcase: Exploring the Future at the Convention Hall

Navigating the expansive convention halls at InfoComm 2024 was a sensory overload of technological marvels. Booths glittered with state-of-the-art displays, immersive audio demo rooms, and interactive products that showcased the limitless potential of modern communication technology. With 833 exhibitors across 407,000 net square feet of space in the West & Central Halls of the LVCC, attendees were treated to a showcase of the latest innovations from established industry giants, emerging startups, and international innovators.

Key Trends and Innovations Explored:

The convention featured 200+ educational sessions, workshops, and panels exploring key trends and advancements in audiovisual and communication technology applications. Beyond AI, renowned speakers and experts delved into several key themes that define the future of communication technology:

  • Hybrid Events: With the global shift towards remote work and digital connectivity, InfoComm 2024 highlighted innovations in hybrid event technology. The DTEN Vue Pro Smart Camera System was a standout product, winning the Best of Show award . This system, designed for seamless integration with DTEN D7X series, enhances hybrid meeting experiences with advanced AI features, providing superior video quality and intelligent framing to ensure all participants are clearly seen and heard​​​.
  • Sustainability: Addressing the urgent need for eco-conscious technology solutions, InfoComm 2024  debuted its program focused on advancing sustainability in the Pro AV industry . Featuring the new AVIXA Sustainability Advisory Group, SAVe Certification Workshop, and show floor tours of manufacturers and exhibitors dedicated to sustainability. Sharp NEC Display Solutions highlighted their sustainable display products, including ePaper displays with significantly lower power consumption and recyclable materials. Additionally, the SDVoE Alliance showcased AV-over-IP solutions that promote sustainability through reduced power consumption and smaller form-factor products​​​​​.
  • Immersive Experiences: The convention hall buzzed with immersive technologies that transported attendees into virtual realms and augmented realities. Fujifilm presented a fully immersive 360° booth experience with walls, floor, and ceiling projections using their FP-Z8000 projectors, creating a truly all-encompassing environment. Christie also showcased their award-winning MicroTiles LED technology by wrapping a piano in MicroTiles, while also demonstrating the latest in high-performance video walls and projection mapping.
  • Collaboration Tools: Enhancements in collaboration tools were a focal point, with advancements in AI-powered conferencing solutions and interactive whiteboards that fostered seamless communication and collaboration across distances. KUDO showcased their AI-driven simultaneous interpretation services , which allowed attendees to experience real-time language translation on their smartphones, breaking down language barriers and enhancing global collaboration. Additionally, Microsoft introduced new Teams Rooms and device updates, enhancing meeting intelligence and workplace solutions to support hybrid work environments.

Looking to the Future:

As InfoComm 2024 drew to a close, the buzz of excitement lingered, carrying with it the promise of a future where AI continues to revolutionize audiovisual technology. The integration of AI promises to enhance user experiences with intelligent automation, personalized content delivery, and seamless integration across platforms. Looking ahead, the industry is poised to embrace AI-driven solutions that not only elevate functionality but also redefine how we connect and collaborate in an increasingly digital world.

More than just a convention, InfoComm 2024 was a testament to the relentless pursuit of innovation and the boundless possibilities of technology. As we reflect on the advancements and insights shared, one thing remains clear: the future of communication technology is bright, driven by AI’s transformative potential and the collective ingenuity of industry pioneers. We can’t wait to see what’s new next year in Orlando, at InfoComm 2025!

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Cloud Driven with an AI Shine: NAB 2024 looks Forward & Inward

CMMA Blog

Another year at a showcase of the best in broadcast. At least that’s what I like to call it.  

NAB 2024 was held at the Las Vegas Convention Center in Las Vegas, Nevada, this year with a show attendance of approximately 61,000 professionals registered. This is a dip from last year’s attendance numbers but an increase for first-time attendees who represented 54% of attendees.  

The event itself is always intimidating for first-time attendees as the convention halls by themselves are absolutely enormous, let alone 3 that are filled with vendors and manufacturers and that is not inclusive of all the additional meeting and learning spaces located on other floors and in nearby hotels. The renovations taking place at the Las Vegas Convention Center did make the convention halls feel even more spread out than they typically are but the way the exhibition halls are organized and categorized by production division always makes it more manageable.  

There seemed to be more of a focus on booths than on stages like the last few years as larger vendors, like VizRT , had their own stage and presentation schedules to highlight updates, workflows, and collaborations. This move to vendor stages make the free exhibit hall passes worthwhile, but I could also understand how this could further confuse newbies to NAB since the schedules for these specific sessions are not found on the NAB mobile app or on the website since it is not technically put on by NAB. 

The National Association of Broadcasters conference is truly an indication of the heartbeat of our industry and a look into what is not only possible but actually implementable.  

So what were the latest trends out of NAB? 

 

Trend 1: Pro AV & Broadcast Tools 

Pro AV is using broadcast tools. For people in the Pro AV world, you might be thinking: “Duh. This isn’t news.” Well, I would like to inform you that the broadcast world didn’t really want to fully acknowledge it until this year when someone spelled it out on the main stage and someone in the audience chuckled. Many more vendors were accustomed to hearing about conference room workflows and integrated their gear for those use cases. If you work in Pro AV, I would also instruct you to consider making a pilgrimage to NAB to scope out the gear since many vendors admitted to significantly scaling back their displays for Infocomm. Maybe this narrative shift will change their minds, maybe not. But you could be missing out on a solution.  

Zoom had a presence at the OfficeHours booth in Central Hall as Andy Carluccio, the man behind ZoomISO and all the wonderful new API additions, made several announcements that piqued the interest of our team including continued advancements on multilingual workflows, the new Liminal app “Tiles” and Zoom Rooms Pro AV feature expansions to include Dante, NDI and hardware expansion cards. 

Microsoft Teams had their usual spot out near Epiphan where they integrate into their cloud system. But no major updates from Teams or Cisco Webex were present on the NAB Show floor. 

In addition, one-man-band kits for the AV world were prevalent all over the show floor, many trying their shot at Blackmagic’s ATEM Mini, with a bit more function and a few more features. Traditional TDs would appreciate the addition to the tiniest little T-bars I have seen in my life and a mix of both SDI and HDMI inputs, sparing a possible need for converters for that pesky mix of SDI cameras and presentation PCs.  

 

Trend 2: SPMTE 2110 & IP Video 

I have been to the last two NAB shows and I wish the Vegas Strip had prop bets on industry trends because I would be up. IP and SMPTE 2110 infrastructures have become more common in large broadcast operations. After a rapid surge of technological advances, we seem to have hit a stabilization point, a safe enough time to get gear that should have a shelf life that won’t become irrelevant too quickly. Blackmagic Design continues to pivot hard into the space to force the larger manufacturers to take an inward look at their pricing models. 

In terms of IP and streaming some manufacturers, like Sony and Teradek, have created their own protocols that are faster than open-source protocols, like SRT. However, it requires you to exist within their proprietary ecosystem.   

RIST and JPEGXS are the other protocols that have begun to pick up steam after the pandemic stumbling block and navigating around the SRT surge. More and more manufacturers and developers are now beginning to prioritize work with these protocols.  

I brought up AV1 a few times to try and peek at roadmaps and was shut down so many times I stopped asking.  

  

Trend 3: NDI 6 

Newtek’s newest update to NDI deserved its own trend space rather than to be bundled up into IP workflows. NDI 6 was the bell of the ball this year. NewTek announced their open Beta right before NAB and the first feedback has been brow-raising.

Announced new features include:  

  • Native HDR and 10+ bit color support.  
  • Meets broadcast industry demands for professional-grade video streaming over IP.  
  • Broad compatibility with support for PQ and HLG formats, extending streaming to most HDR and non-HDR devices.  
  • WAN connectivity embedded into cameras through NDI Bridge utility for hardware.  
  • Enable sending encrypted NDI streams over a WAN for secure, remote real-time collaboration.

More features and updates are to be announced from the roadmap, but the creator of NDI did tease the roadmap for NDI audio during a presentation at the VizRT booth on Sunday.  

NDI’s software is free and was prevalent throughout the entirety of all 3 expo halls. Every workflow has at least one compatibility or another. It is a low-cost, high-reward solution for video production.  

BUT  

You need to work with your IT team to integrate NDI. For high performance, it should be set up on its own VLAN or even its own independent network. NDI uses multicast traffic and when using full bandwidth NDI it can affect the entire network.  

You may have heard of NDI|HX3. Full NDI provides the highest quality of video transmission, while NDI|HX3 offers a balance between image quality and network bandwidth making it an ideal option for use cases where network bandwidth is limited. But it is not always available for certain hardware or software workflows so make sure you do your research about what version of NDI the software or hardware you are looking into implementing. 

 

Trend 4: Cloud Tools 

Everyone has developed a cloud tool or acquired and bundled cloud tools. Every major broadcast manufacturer now has a cloud production model in one form or another. From Grass Valley to Ross Video, it was no longer a flex but an expectation that the biggest booths were not highlighting just a video wall or a large jib but a variation of screens displaying active low latency cloud environments that are not theoretical but battle-tested. Cloud-native SaaS is now the norm for most large-scale broadcast vendors in one way or another.  

I spoke about cloud production briefly the last time I was at NAB. The smaller HTML5 graphics products, some with simple NDI integration, have all landed themselves with integrations within the big players and continue to expand their reach. If you are looking for a way to streamline graphics for productions and have not looked at the different HTML5 tools available, the VizRt Flowics product is very robust but there are plenty of smaller players with fewer bells and whistles.  

The saturation of smaller cloud tool companies has been snatched up and integrated into larger systems/companies allowing for more flexible and bundled services. For example, Backlight, a postproduction cloud service, now comprises of iconik, Celtx, cineSyne, Gem, Wildmoka, and Zype. Standing alone, Wildmoka is just a browser-based clipping tool but when tied into iconik it includes a post-production review process. Alone they are not much to talk about but together a powerful combination for a post-production team experiencing the burn of the content churn. 

 

Trend 5: LED, XR/AR & Virtual Production (VP) 

Demonstrations of virtual sets and tight-pitch LED walls took up significant square footage at NAB 24, showing the interest and strides made in the virtual production (VP) space over the past few years. Our team got a chance to view two different systems up close and personal: one from Unilumin and Vū and another from Planar and OptiTrack. Unilumin showed off its sophisticated LED technology in collaboration with Mark Roberts Motion Control (acquired recently by Nikon) with “The Unreal Ride.” Our own Jeff Eggleston got to experience this epic demo with motion cameras flying around on a virtual set while sitting in a car to enact a high-speed and dynamic scene. Back at the Unilumin booth, their team demonstrated a workflow that allowed them to use virtual production sets without placing marker points around a set to generate extended reality content. This new tech will save time and resources on a fast-moving production schedule.  

On the other hand, Planar showed off to us their latest LED technologies and a more “traditional” VP workflow using their OptiTrack system. Nevertheless, it was impressive to see their system in full force and get an up close and personal view of its capabilities.  

The Planar booth also showed off a curved, touchscreen LED wall that was responsive and quite impressive. While this tech seemed more suitable for news or sports outlets in the broadcast field, it is still stunning to see where these technologies are headed, especially as they become more affordable for companies in the studio production space. 

 

Trend 6: AI 

You thought I wasn’t going to talk about AI, didn’t you? The keynote was done side by side with an AI robot after all! AI was on the minds of quite a few booths and a hot topic of conversation, as it has been since the public release of ChatGPT3. The Adobe Firefly additions to Adobe Premiere were very exciting to see.  

The whole idea of speeding up work for an increase in shorter turnaround times is critical. “Content is king” has been the coined phrase and has increased the churn for many post teams. More content, less time to do it.  

For the post world present at NAB this was front of mind. Speed, reliability, and resilience were key. How long does this transfer take? Does this integrate into my cloud environment, or do I have to use yours? Can we do this in browser? How easy is it to share or encrypt? If you couldn’t answer these questions, you weren’t on the expo floor (or we missed you. It’s a big show.) Post is always well represented at NAB due to its affiliation with the film industry of course but they continue and will always be front of mind.  

There were quite a few Language AI companies helping expand content reach regarding live translation. A lot of these products involved “side car” like features with a large library of languages at your disposal. The limitation to many of them is how many discrete outputs you can get. Accuracy and the amount of language output is something I always keep an eye out for as Multilingual streaming and events become increasingly prevalent. You also need to be sure that the LLM being used for translation is trained. For example, in one demo I was given was of a Spanish speaker for an event. I asked to try out the product with my elementary-level of Czech. I was impressed with the Spanish bidirectional output; I was not impressed by the Czech-to-English output. My accent is not that bad.  

My warning is not that these tools don’t work, it is just to make sure you have a good litmus test for new tools and when moving away from live interpretation and stenographer solutions that the client is informed that they are not working with a foolproof solution. The question we ask ourselves as engineers and SMEs should always remain to be not “Could we?” it is “Should we?” 

AI is a tool in the tool belt not a full replacement part for a workflow. Can you drive a car with a donut tire? Yes. That’s what AI is: reliable to a point. 

 

Trend 7: Post-Production Collaboration 

Frame.io is no longer the only game in town. There was a multitude of offers from companies such as Backlight, EditShare, BirdDog, and even Blackmagic. But if you need to fix a post-production workflow, LucidLink is the clear favorite. It is a standout in the post-production workflow space. Options for bring-your-own storage workflows (i.e., Google Cloud Storage, AWS S3, and Azure) to allow for a more seamless post workflow for editing teams. There are even a few former Frame.io people that work for LucidLink now. What we witnessed with LucidLink on the floor of NAB proved to be an excellent solution for the persisting snags we have when working on large-scale productions. 

In addition to this Cloud as a local drive offering, LucidLink and BirdDog Cloud offer a real-time collaboration tool set for post-production teams. These companies’ offerings feature tools where a direct NLE plugin (to be used in Adobe Premiere Pro or DaVinci Resolve) allows editors to collaborate with their stakeholders in real-time, like a virtual meeting platform, to review footage and timelines to give feedback from anywhere in the world. For BirdDog, this product was developed during the Covid-19 pandemic with the likes of Netflix battle-testing this software set to continue in their content delivery pipeline. From what we saw, the quality of the streams is fantastic from both products to deliver high-quality AV for an in-person-like experience. These kinds of tools still have an excellent place in a highly globalized company like TeamPeople to bring the edit suite closer to home. 

 

Final Thoughts 

There is always a lot to cover with NAB and my step count is always pretty reflexive of that. What you should take away is this:  

  • The pre-production process continues to expand as each year rolls around. Allocate the time to get the details right because as the audience grows, the people that can execute will get the right engagement from their consumer base.  
  • Make sure your teams can communicate and collaborate with the cloud tools in their arsenal.  
  • AI is a tool for teams to use. Not a tool to replace teams.  

From the rise of cloud-powered solutions to the integration of AI, the event highlighted the industry’s trajectory towards innovation. Pro AV and broadcast tools converged, while IP video infrastructures reached a stabilization point. NDI 6 stole the spotlight with its groundbreaking features, promising professional-grade video streaming over IP. Additionally, AI emerged as a tool to be considered nurturing the “churn burn” of post-production workflows, by streamlining processes and enhancing collaboration. Did I miss something? Probably. And only time and customer success stories will determine what flops and what flourishes.  

 

This blog is a collaborative effort between Sarah Doyle , TeamPeople’s Technical Director for Virtual Services, and our teammate at Dreamtek, Alessandro Altman . Connect with them on LinkedIn to keep the conversation going and tap into their wealth of knowledge and expertise.

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Staffing the Gaming Industry

CMMA Blog

Gaming is a complex ecosystem of creators and technology. Together, it’s shifting the passive way we formerly consumed entertainment towards interactivity and immersive realities. The gaming industry’s current value is $43 billion , which is more than the music and movie industries combined! While a select few brands have already capitalized on partnerships within gaming and esports, others haven’t quite realized the potential it has to offer. There’s a critical need for brands and development studios to improve the gaming workforce by hiring top talent, maintaining compliance, increasing employee satisfaction, and reducing turnover.

Scope of the Gaming Industry

Video game enthusiasts have evolved beyond the stereotype of lazy players in basements. A 2019 report from the Entertainment Software Association (ESA) notes that “75% of Americans have at least one gamer in their household, and 65% of American adults play video games.”

It’s no secret that the industry is massive and still growing. However, it can be challenging to understand the full scope of this vast ecosystem. An excellent place to start is in learning the key components and terminology.

  • Development studios are where video games are designed and created. 
  • Publishers provide funding for development studios, distribute games, and launch marketing campaigns – including hosting esports events. 
  • Emerging technology like streaming , VR, and 360-video are making entertainment interactive beyond traditional consoles. 
  • Combine all of the above components, and you get esports . In esports, video games are played competitively for a prize. These competitions are often broadcasted live from arenas or stadiums.

 

The Expansion of Esports

In 2019, CNN  projected that esport events and competitions would have 345 million viewers by the end of the year. It’s not a surprise either since esports teams, such as D.C.’s own Washington Justice , are rapidly earning fans in their home cities. Gaming arenas are even popping up across the U.S. to support the booming growth of gaming viewership.

 

Gaming arenas in the U.S. include:

 

1 Fusion Arena 2 Esports Stadium 3 HyperX

 

Impact of Gaming Across Brands

It’s evident that gaming and esports viewership is booming – now, let’s talk about the implications for brands and organizations.

Screen time is a hot commodity for brands since time spent playing (or watching others play) video games is at an all-time high. As a result, brands are struggling for market share to turn those viewers into customers. Non-endemic brands, like GEICO , consistently market towards gamers by partnering with publishers and streamers. Even luxury brands such as Louis Vuitton realize the advantage of getting involved. During the 2019 League of Legends World Championship in Paris, Louis Vuitton found a creative way to gain recognition by making a custom trophy case for The Summoner’s Cup  (see below), awarded to the winning Chinese FunPlus Phoenix team at the end of the competition.

Not only are brands embracing gaming industry technology, but so are government, medical, and educational institutions . Many have reaped the benefits of using 360-video and virtual reality (VR) for training. The implication of gaming across these industries increases the need to hire talent such as actors and engineers with experience in this new medium.

 

Competition and Compliance

The scope of the gaming industry is impressive, but success also brings significant challenges for both companies and the talent they employ. Tech giants like Apple, Google, and Amazon attract large applicant pools, especially as they try to expand within the industry . As a result, it’s challenging for smaller development studios and publishers to hire top candidates , especially with competition so fierce.

Turning to the workforce, creative and technical employees strive to keep the machine in motion. However, those employed in gaming work under immense pressure from external and internal expectations. Developers even have a specific term for periods of high stress, called “Crunch .” Leading up to fast-approaching game launch dates, patch releases, and the holidays, Crunch is a pervasive compliance issue in gaming. Crunch can be characterized by intense periods of overtime during the development process, in which the employee, or game developer, may or may not be adequately compensated by the employer. Some Crunch time is voluntary, but a majority of studios make it mandatory .

It’s no surprise that studios have high turnover and unaddressed complaints when the stress of burnout couples with HR issues . Luckily, change is on the horizon. Some work environments have improved since Gamergate  in 2014, and organizations like the International Game Developers Association  (IGDA) are moving efforts forward to make a change. Development studios are now partnering with staffing agencies to increase the scalability of the contingent workforce needed during busy months. 54% of developers now favor unionization , and this opinion is gaining more traction with organizations like Gamer’s Unite. 

 

Partnering for Success

There are many benefits for companies developing teams in the gaming industry to partner with staffing agencies for success. Staffing agencies, like TeamPeople, can be your one-stop-shop for recruiting, onboarding, management, payrolling, and scalability. They are uniquely equipped with agile resources, large talent databases, and knowledge of compliance and legality in the workforce. Studios and development teams are utilizing these outsourced talent solutions to increase sustainability and focus on creative development

 

Talent Retention and Satisfaction

Once companies build their ideal teams, it’s imperative to retain that workforce and reduce turnover. Providing employees with benefits coverage and professional development opportunities can increase productivity, satisfaction, and retention. Many staffing agencies already have agile resources like benefits packages and growth opportunities in place. For example, TeamPeople offers talent LinkedIn Learning as a professional development tool so they can explore further training . Hiring a diverse  group of employees can also increase retention, yet 28% of developers said that studios don’t invest anything in staff inclusion and diversity issues.

 

One-Stop Solution

The gaming industry’s existing success has exponential potential, but the ecosystem can’t sustain itself alone. TeamPeople can find the next graphic designer for your development team, or even staff your next marketing event with expert audio technicians. Working with a staffing partner like TeamPeople will lighten the workload for game developers and brands so they can focus on making impactful entertainment experiences.

 

Let’s improve the gaming workforce, starting with your team! We’ll work with you to find the perfect solution to enhance or grow your gaming department or studio. Reach out to learn more !

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Analog to Ethernet: NAB Highlights the Future of AV & Broadcast Tech

CMMA Blog

Vegas never seems to disappoint me when it comes to NAB . It may not be as flashy as some displays from South-by-Southwest but NAB is the pulse of where the AV, broadcast, and the film industry sits but also where it is going. I overheard a conversation behind me on the plane of a passenger asking their seatmate what NAB actually was

“Is it a technical conference or is it about the creative aspects of film and broadcasting?”

“Both, kind of.”

What is NAB?

To a broadcast muggle that may not be hip to our industry, I would say NAB is very technical in nature but it is the creativity that we have with this gear that makes the masterpieces people binge-watch in their free time or watch casually over a cup of coffee. I was there representing clients who mostly use this technology in corporate and NGO settings but I was standing next to the NBC broadcast team for the Olympics at one booth and the NFL Films team at another.

Discussions on the main stage varied from the post-production team presentation of HBO’s “The Last of Us” to an XR/VR panel on how the technology is used to enhance educational settings and experiences. Our goal as an industry always remains the same: how do we tell better stories? And that doesn’t sound technical to us. Stories of course are as old as language itself. What we use to tell our stories? Very technical. Another feature of NAB is all the side stages and pavilions to offer further breakdowns in our industry’s tech, business practices, and culture, including frank discussions on the progress of Diversity, equity, and inclusion initiatives. A panel discussion hosted by Gals and Gear highlighted the triumphs of how far we’ve come but still how far we need to go to get away from industry practices known as cronyism or shadow hiring. The old “I know a guy” (And it’s usually is a guy) mantra is still alive and it’s up to all of us to continue to work towards these DEI goals.

 

Let’s Talk Tech: Highlights from NAB

There’s lots of tech to get through so we’ll start here.

Last year the bells of the ball were the large remote production video wall sets powered by Unreal Engine or Unity servers. This technological advancement allowed immersive experiences for actors and allowed for any environment to be easily customizable to the whims of a creative team. No need to travel to 6 different locations for a shoot, you could load the digital volumes into the graphics engine, and manipulate lighting and backgrounds in ways that Location managers only could pray for good weather or for that tree in the shot to be merely 3 feet more to the left.

But that was last year. Those sets were still on display of course but no large changes to the tech were show-stopping for this broadcast tech junkie.

From a ten thousand-foot view, I can summarize this year’s NAB display as a representation of two different bodies of vendors: those who transmit signal to a destination and those who have developed products that receive or build upon an IP/cloud workflow.

If you have been involved in the tech talk of the industry in the last 6 or so years you’ve heard of SMPTE2110, IP workflows, and the cloud. NAB 2023 has confirmed what has been on the horizon for years: the time of analog first gear is over. It’s time to turn that serial port into an ethernet one.

 

It’s Time to Unite your AV and IT Teams

If your AV or broadcast teams are separate from your IT teams it is time to start the conversation and get them talking. IP transport of audio and video signals over ethernet is a reality that all vendors are in on. If your IT teams are nervous, they do not need to turn far for assistance, the presence of IT gear manufacturers and cloud platforms have been a mainstay at the show: Cisco, Avixa, Netgear, AWS, Microsoft Azure, etc.

Why is this so important? SPMTE2110, that’s why.

To most people, that just looks like a cat walked across my keyboard. In simplest terms, SMTE2110 allows teams to move video feeds from one place to another using only an ethernet (internet) or fiber cable. Why do I say this is important now? Blackmagic Design , an industry underdog or disruptor (Depending on who you are talking to) released its first converter for IP and 2110. The price point? Only $595.

SMPTE was only seen as affordable and thus doable, for larger organizations and industry juggernauts much like how remote production stages are seen as engines of large studios that produce major motion pictures (ie. Disney, HBO, etc.). This announcement spells a foreshadowing of what to be on the lookout for in the coming years. This technology is no longer inaccessible to your budget. Even network switch manufacturers like Netgear are due to release their next hardware models that will be compatible with SPMTE.

Now, fostering conversations between IT and AV is a whole other discussion article that can get complicated depending on your business, but having these teams start talking is essential. Most IT professionals have little knowledge of how audio and video packets transport around a network and most AV professionals have a limited knowledge of IT security and infrastructure. It’s an uneven playing field for both parties but a team that can acknowledge their individual shortcomings and rise above them will be able to make some incredible productions.

I think I might know what you’re thinking: I’m not doing a SMPTE system upgrade, but I still need a scalable solution that is a bit more affordable and does not include more hardware. Well, my friend, that is what the cloud is for.

 

Scalable Solutions in the Cloud

There were many vendors offering compatibility with their hardware to be run in the Cloud, typically skewed to AWS but many say they are cloud agnostic to a degree: Ross Video, Evertz, Vizrt, Panasonic to name a few. But also browser-native applications that are hosted in the cloud like Ross Video’s cloud production suite or the Switch’s Mimic product.

The cloud, whether you are using AWS, Azure, or GCP, has been around for a while but the “lift and shift” away from hardware purchases is what makes these workflows and products very attractive. Only use what you need when you need it.

Within this cloud production work graphics have been a pain point for many but this year’s NAB demonstrated what is front of mind to solve this: HTML5 graphic integration into products.

Another cat on my keyboard? No. In a nutshell, HTML5 graphics enable the production of graphics from any browser with no coding or broadcast graphics knowledge. With HTML5 graphics, everything happens seamlessly in the cloud and can be controlled by one person. When you are working in the cloud, it is easier to create multiple versions of the same broadcast. For example, a broadcaster with a global base can send multiple broadcast signals, re-versioned for local consumption in other countries complete with graphics in the local language. What once would take multiple teams or workflows can now be streamlined cleanly.

 

What’s next in AV Broadcast Technology?

Wow, with all this human efficiency what could possibly next? AI of course! Web3 was replaced as the reigning hot topic in most spheres now and that is certainly true here. At a stop at the ATSC 3.0 booth, they had an avatar of an ASL interpreter translating an emergency broadcast signal. A combination of the two spheres of the aforementioned tech. It was exciting to see how much AI has pushed accessibility more front of mind for people. This little ASL avatar is only the beginning of building upon closed caption technology before it. Captions are getting faster, smarter, and being translated into more languages for the global audiences remote and virtual audiences have drawn. For our Virtual Services team at TeamPeople this is exciting news as we can continue to integrate greater accessibility options into our livestreaming products

All of these innovations don’t photograph as well as a fancy LED wall or camera but they are transforming the industry. With how much has advanced this year from last year I only have this to say: I can’t wait to see what stories we can tell next.

 

If you need help starting the conversation between your AV, broadcast, and IT teams, we can help. Sarah Doyle and our team of technical experts are well-versed in providing custom solutions for complex workflows. We’d love to hear about the challenges your team is facing and the pain points we can solve with these technical advances in audiovisual technology. Get in touch with us!

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