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Ask The Experts: Scaling Corporate Networks to Accommodate Growing Use of Video

CMMA Blog

For decades, enterprises have shown great interest in the promise of business video. The various benefits of face-to-face communication over audio-only are undeniable. The power of video offers stronger client relations, more effective sales meetings, greater team productivity, a more flexible work/life balance, and a host of other improvements to productivity.

Unfortunately, while the world has been ready for video, the technology was not ready for the world. It was too expensive, low quality, too unreliable, and far too complicated for everyday use. However, in recent years this has dramatically changed. A new generation of videoconferencing technology has delivered the usability, quality, and affordability that is essential for true viral adoption of video communication in the workplace.

In addition to video technology being ready for prime time, we are now culturally ready for massive adoption of video. If you look at consumer use of video on YouTube and social media platforms, it is clear that video is no longer a tool exclusively for performers and entertainers. Video is simply a more effective way of communicating a message, whether it be an instructional YouTube video, or a presentation in the boardroom.

Kollective recently put out a report which included stats showing that 65% of workers are visual learners, and 77% of US employees believe video calls are more effective than audio calls. The study also showed higher levels of trust when communicating over video and a feeling of disconnection with team members and managers when they do not have enough face-to-face contact. Much of this is influenced by the growing consumer use of video, as the report shows that up to 82% of younger workers are using YouTube to get information in their personal lives.

The consumer use of video is a big part of what is driving adoption of business video. As we find ourselves using video more and more in our everyday lives, we are becoming more and more aware of its effectiveness. It is only natural that we want to take advantage of video’s power at work as well. In fact, the report referenced above shows that 25% of UK workers are already using YouTube at work to get information. As workers find themselves saying, “Wouldn’t this be better over video?” more and more often, the pressure to deploy business video increases.

The cultural readiness to adopt video, coinciding with the technology finally being ready for mass adoption, seems like an incredible win/win situation for businesses. However, there is one major concern that must be addressed when adopting video in your business, and that is the effect on your local corporate network. Simply put, video uses a lot of data and bandwidth. To display a typical 720p image you need information about the location and color of almost a million pixels. For moving video, you need to share this information 30 times every second. That is a massive amount of data going through your network.

A fearful network administrator might seek to limit the use of video to protect the network. However, this approach simply denies your organization the full benefits of adopting a video culture. It is preferable to encourage, not discourage, the use of video and to find other ways to protect your network. It is not an easy task. In addition to ensuring your network can handle the traffic when multiple workers use video, you must also find a way to store an exponentially increasing library of recorded videos.

One way to protect your network would be to “beef it up” to the point where you are essentially acting as a content service provider for your organization. This would require massive expenditures to bring carrier level video infrastructure into your environment. It would do the trick, but is it the right role for your IT/AV department? Do you really want to internalize and support a full-blown content delivery network?  Seems like it could be a distraction from your company’s true core goals. Fortunately, there are other options.

Many companies are solving this problem by bringing in the help of enterprise content delivery network solutions like Kollective. This technology can actually help optimize your internal network. It has the ability to create a peer-to-peer architecture to distribute the delivery of traffic through your network. Without this optimization, if your entire company tuned in at the same time to a live video it would all be streamed from one server, using more bandwidth than the connection can provide and choke the video. With peer-to-peer optimization, the burden of a massive live feed is distributed evenly throughout the network within your bandwidth limitations.

We are in the era of business video. You can embrace it or be left behind. While we want to encourage the use of video among our working teams, we don’t want to do so at the risk of overburdening our current networks. The one downside to video adoption is that video uses massive amounts of bandwidth. Your choices are to discourage video (not smart), to beef up your network to support video (not affordable), or to find an enterprise content delivery network like Kollective. Video is coming, now is the time to prepare your network. I strongly suggest learning more about your content delivery options before your network is impacted.

David Maldow

David Maldow

Contributor | Journalist

David Maldow is the Founder & CEO of Let’s Do Video, and one of the visual collaboration industry’s most prolific writers of public content. During his time as primary content creator (and eventually managing partner) at Telepresence Options he wrote well over 150 pieces of public content.

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Why Your Business Is Like A Loaf Of Bread

CMMA Blog

It’s an easy enough analogy to draw. A business is like a loaf of bread because it has several component parts that all need to come together into one cohesive mix, all according to the right recipe, otherwise the final product is unpalatable.

But the analogy runs deeper than batter and baking.

In the new age of data-driven business (that we are so fond of calling ‘digital transformation ’) on the road to cloud-based services-centric computing, it is insight into the specific detail of what’s happening inside any given operations base that is now required.

It’s not just a question of flour, yeast and water anymore; creating the modern business loaf is only possible if we can get granular (pun deliberately intended) and look at what’s really happening on the inside.

We need to know the size and quality of the grains we make our flour mix with. We need to know the strength and provenance of the yeast being used. We need to know how thick the slices are going to be, who is going to consume them and how much topping or filling they might have to support.

It’s no longer just a loaf of bread or a basis for business; it’s now a dynamically optimised and orchestrated foundation for content — and that content can be peanut butter or enterprise applications, it’s your choice.


Behavioural analytics

Bakery analogies aside then, what this proposition means in business technology terms still comes down to delivery i.e. we need to know who needs what, when and where they need it… and if we know why, then that helps too.

We can look for routes that will help us examine user requirements if we take a this more granular approach.

If we plug user machine data log files and application workload demands into our total analysis of systems orchestration then we can arguably form an even more accurate view of the way we need to plan IT management responsibilities for the future. This kind of behavioural analytics can help us create a higher bar for total systems management on the road to digital transformation.

Staying granular (and wholegrain organic if you wish), if we are prepared to look inside application and data delivery requirements, then we can start to build networks that are capable of handling potentially massive content delivery challenges.


Business lifeblood

Sustaining the lifeblood of business today depends upon an enterprise’s ability to serve thousands of end points around the world. Contemporary enterprise Service Level Agreements (SLAs) today typically require a network substrate that can delivery functional, up-to-date and securely patched software across a complex distribution network.

If you want to go back to loaves of bread… then think about a consumer base that needs fresh, wholesome and appealing products in multiple locations, all streamed in exactly when they need it.

Think of it like a 4th of July picnic (or insert the holiday of your choice) but instead of burger buns and ketchup, the enterprise needs operating system updates, live video streaming, security provisioning execution controls and the ability to fulfill all manner of special user requests at any moment in time.

A topology for success

The bread maker shares a common headache with the enterprise IT architect ; they both want a network infrastructure to deliver their end product faster, more reliably and all within less bandwidth to make the whole process more efficient and profitable.

Creating this mix for digital business success in any industry vertical is never easy. Enterprises will need to look small picture as they examine granular needs at a device-specific user-specific level. Equally, they will need to look big picture and understand how operational requirements implications impact the total network topology.

Perfecting this new mix for business (or indeed bread, cakes and pastries) is a big ask, so let’s take this one bite at a time.

Adrian Bridgwater

Adrian Bridgwater

Contributor | Journalist

Adrian Bridgwater is a technology journalist with over two decades of press experience. He primarily works as a news analysis writer dedicated to a software application development ‘beat’. With his broad editorial purview, Adrian has spent much of the last ten years focusing on open source, data analytics and intelligence, cloud computing, mobile devices, data management, telecoms, unified collaboration and forward-looking opinions on offices and workers of the future.

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To view our Partner blog, click here

Microsoft Stream Just Brought Enterprise Video Into The Big Time

CMMA Blog

Thanks to the original video sites like Netflix and Youtube, the hundreds of streaming services that popped up in their wake, and the push into live video by companies like Facebook, Amazon, and Apple, video is now everywhere.

In fact, global video traffic is expected to take up 82% of all consumer Internet traffic by 2021 , a 3x increase from 2016. Of that, live internet video will account for 13% of Internet video traffic by 2021, a 15x increase over 2016.

The office is no exception to this increase in video usage. Corporate events, CEO announcements, ongoing training, and any information or content that was previously handled in-person at large meetings, on conference calls, in a classroom or over email is now being viewed over video.

When it comes to the enterprise, video is no longer something that’s nice to have or a flashy toy; it’s now a business requirement. And with Microsoft’s recent announcement of new live event capabilities in Microsoft Stream, enterprises will be able to easily produce large-scale live and on-demand events in Microsoft Stream, Microsoft Teams or Yammer for employees across the organization, no matter where they are in the world.

These new capabilities will allow enterprises to create and control massive libraries of video content, while features like facial detection, speech-to-text, closed captions and transcript search promise to make video as critical of a collaborative business tool as email, conference calls, or the cloud.

Check out all the new capabilities for creating and broadcasting live events with Microsoft Stream in Microsoft’s recent product announcement video:

 

These new capabilities reflect an understanding on Microsoft’s part that video has become the primary way major communications are delivered within a company, especially as enterprises become more far-flung around the globe as they shift towards remote and mobile workforces.

However, before enterprises can take advantage of these new capabilities, they’ll need to make sure their network is up to the task of handling all the additional video their people will be watching.

Delivery optimization to the edge of the network is vitally important for both the quality of the video viewing experience and the performance impact on other business-critical applications using the network. If global video traffic is going to increase threefold in the next three years, enterprises should expect a similar increase on their own networks–an increase some enterprises may find difficult to accommodate.

With its new Microsoft Stream integration , enterprises will be able to easily connect to Kollective’s ECDN solution from within Stream to optimize network bandwidth for live events and on-demand video, providing the best possible viewing experience for users while minimizing the impact on enterprise networks.

Now is the time to make video a priority. Check out our whitepaper to learn about some of the challenges enterprises face when scaling video, along with real-world solutions for how to overcome them.

Looking to live stream video to more than 10k end points?

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Is Your Live Video Program Faltering? Discover How to Relaunch for Success

CMMA Blog

When your live video initiatives suffer setbacks—whether from hardware trouble, livestream problems or lack of resources—regaining the trust of employees and executives can be a challenge. But given all the benefits that video offers organizations, it’s an effort worth pursuing.

That’s why we recently released a new whitepaper, You Only Get One Second Chance: 6 Real World Fixes for Failed Enterprise Video . This report relies on the deep experience of our technical and livestream production experts to uncover the historic challenges plaguing enterprise video and how organizations can remedy them.

The main message for corporate communications and in-house production teams: It’s possible to relaunch a struggling enterprise video program. The key is understanding the pitfalls and creating a strategy that tees your organization up for livestream success.

Why livestreams go wrong

In an ideal world, every livestream would be seamlessly delivered to your company’s employees around the globe. No buffering. No connection issues. Just connected employees easily engaging with the corporate leadership. If that’s been your experience, great work.

If not—don’t worry. The ideal is possible. But first you have to determine what’s been at the root of your troubles. There’s certainly some common issues to consider, including:

  • A lack of bandwidth

  • Equipment and encoder problems

  • Individual access issues

  • Human errors

The whitepaper examines each of these in detail, and also provides some straightforward fixes that reduce the risk of livestream failure.

Get back on track

Once you’ve determined what went wrong, then you can focus on how to do video right. Our livestream experts identified six best practices for launching—or relaunching—your enterprise video initiatives. Their guidance includes:

  • 1. Cultivate business and IT champions

  • 2. Proactively engage video stakeholders

  • 3. Understand your full network topology

  • 4. Take time to test

  • 5. Re-tell your video story

  • 6. Analyze and improve

     


You Only Have One Second Chance at Enterprise Video

Live video for the enterprise remains a powerful and increasingly indispensable tool. Download the white paper to learn more about how to implement each of these best practices and ultimately cultivate a reliable, successful enterprise video program.

Learn More About Our Enterprise Video Solutions

Kollective seamlessly delivers your live streaming content to the edge of your network.

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The post Is Your Live Video Program Faltering? Discover How to Relaunch for Success appeared first on Kollective Technology .

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