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IBM Debuts Watson Speech-to-Text Integration with Rodan + Fields

CMMA Blog

In today’s workforce, businesses need to remain agile to support increasingly global teams. In order to stay on the pulse of shifting workplace trends, these large companies are turning to new media and technologies. At IBM, we’re ushering in the future of effective and efficient workplace collaboration with our advanced video and AI technology. That’s

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IBM Named a Challenger: 2018 Gartner Magic Quadrant for Enterprise Video Content Management

CMMA Blog

In 2016, shortly after its acquisition of Ustream, IBM was placed in the Niche Players quadrant. Fast forward two years, and we see IBM now placed in the Challengers quadrant and close to crossing over into the Leaders quadrant. We’re excited by our new positioning in the Magic Quadrant and recognition by Gartner for both

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IBM Watson Media Launches Mobile Video Streaming App to Enhance Workplace Communication

CMMA Blog

As we move towards an increasingly global workforce, businesses need a better way to connect and engage with employees. Modern corporations are spread across multiple geographies and locations, and according to Global Workplace Analytics, Fortune 1,000 employees are away from their desks sixty percent of the time.  Today, IBM Watson Media launches the IBM Video

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The Role of Workplace Intelligence in Today’s Business

actionable business intelligence

Organizations are on track for success when they see workplace intelligence from two related perspectives: 1) as information that shapes the individual’s ability to take the actions that achieve business goals; 2) as information that shapes a company’s approach to achieving business outcomes.

“When AVI-SPL talks about workplace intelligence with companies, we focus on the data that predicts user needs for routine tasks in meetings, particularly where collaboration is involved,” says Tim Riek, SVP of services for AVI-SPL. “Typically we’ll have conversations about issues like what functions should engage when they enter the room and how to make this process consistent across all their meeting spaces.

The intelligent workplace empowers people to work smarter rather than longer or harder. For businesses in any industry, this approach reduces the cost of wasted effort and inefficiency. At the AVI-SPL stand at ISE 2020 , which is the world’s largest AV and systems integration show, guests representing businesses like yours will talk to our collaboration experts about their approach to designing a workplace that optimizes for the user experience.

“We want employees to be agile and efficient,” says Riek. “The solutions that support that agility will attract and keep the talent that drives a company’s success.”

Workplace intelligence is also the information that arises from the ways employees are using their collaboration spaces and room devices – and how often. Companies can use that information to predict user needs for routine tasks, technology needs for meetings and collaboration, and work space needs for organizations and businesses.

Consider both perspectives and we see that workplace intelligence:

  • Springs from actionable business intelligence gleaned from rich technology and space utilization analytics
  • Gives back crucial resources, like time to employees (work smarter rather than longer or harder), and wasted costs to the business bottom line
  • Improves the effectiveness of workforce and the efficiency or agility of the business
  • Understands and optimizes user experience
  • Makes a healthier, more successful business

At ISE 2020 , which runs from February 11-14, AVI-SPL is going to help its guests understand workplace intelligence, including its importance and how to gain its benefits. Guests at ISE will see how the AVI-SPL Symphony application offers a window into ROI through workplace data like space and device utilization analytics.

“Symphony delivers workplace intelligence by which companies can assess the value of their investment in their collaboration solutions and spaces,” says Riek. “Combine that with our services and support, and we can help them reach their business outcomes.”

If you’ll be attending ISE 2020, visit AVI-SPL at stand 11-C155 .

If you want to know more about how AVI-SPL can deliver the workplace intelligence you need to work smarter, contact us .

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3 ways we’re improving the client experience

CMMA Blog

We are all about providing you with the tools that will make your job easier and more effective. Independent contractor payroll management can be complicated: We simplify it so you can get back to the work you do best. We spent a lot of 2019 improving your experience and now we have our sights set on what we can do next.

Here’s some of what Payreel did in 2019 to improve client experience:

Standardized the un-standardizable to keep you on sure legal ground 

Worker classification is a hot topic right now. And for good reason. With California’s AB5 and the subsequent shockwaves it has sent through the industry, everyone has their eye on where things are and where they’re going. We do, too! We’ve developed AI-based software to take much of the subjectivity out of classifying workers. While there’s no way to truly standardize something with so much gray area, what we can do is put a set of parameters in place to make sure that your organization makes the decision the same way every time based on a set of measurable rules rather than someone’s opinion. The biggest benefit here is that it gives you a solid leg to stand on if you ever have to justify your decisions in a court of law. We’ve also made it easier, quicker, and more efficient for you to see where an IC classification case stands as well as each worker’s IC population in PRO.

Software development may not seem very sexy until you realize how much time, money, and headache it can save you!  

Matrix-ed our system so it can “learn” your system’s language with no human translation necessary 

We developed an Application Programming Interface (API) that bridges the gap between your software and ours. This is extra special because it means PayReel software can communicate with your time-tracking (or any other kind of) software without any human intervention. That means you can fulfill changing needs on your end quickly without having to rewire/recode (i.e. without disruption), intuitively connect your people to critical information, forms, and reports, and skip maddening double data entry/typing. Sexy, right? 

Take a client with a self-developed proprietary system for time tracking, for example. When we plug their Enterprise Relationship Program into our API, it sends everything needed for a project or a job and updates all 32 necessary fields automatically. That allows us to forego bulk uploads and manual data entry with absolutely zero human involvement required in the middle.

Sound good? Contact us here or reach out to your Client Relationship Manager to get started. 

Doubled our team 

We really like solid software, but it’s still good people who make our world go around. We doubled our team in 2019 so that each Client Relationship Manager (CRM) can continue to offer the same quality of service to each of our clients even as we grow. We’ve also transitioned Michelle (our longest-standing CRM) into a new role that allows her to maximize her many years of knowledge and client experience. She’ll now be using all of her experience to directly channel the voice of the customer to the team as we continue developing the solutions. 

Okay, so what’s ahead? 

You guessed it: Software updates

Now that you’re as in love with them as we are, we can tell you we’re focusing on improving operational efficiencies with PayReel Online, our dashboard, and with our Sick Leave Accrual Management application (SLAM). More states have added sick leave and FMLA compliance regulations into law. We enhanced our proprietary tool to manage the rapid changes to the paid sick leave (PSL) laws and all their many new complexities being implemented on both the state and local levels. That’s good news for you because you can rest assured we are staying up to speed with where the laws go into effect in 2020. 

The visibility reports you asked for! 

It’s true. We saved the best for last. You asked for more reports to give you insight into your backend payroll information and we listened! Soon, supervisors and managers will have better visibility to see where workers are in the process. We’re also working on a report writer that can put together the specific info you’re looking for.

Thanks for a great year! Get excited because 2020 is shaping up to be even better! 

 

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